go2bank.comReviews of go2bank.com

If it was possible to leave a minus star review. They would have minus five stars in my opinion. I didn't have access to my bank account using the app or the website for nearly 3 weeks and out of all the phone calls I made and people I talked to and disconnections I had to go through. Nobody could tell me what the issue was. At the end of the day I ended up adding my go-to card onto a brand new account to transfer the funds and was able to do so. I am most definitely closing this account but I first have to make sure my direct deposit goes into another account before I do so. This was the worst account I've ever had in my life. Customer service was not helpful ever. And after all the trouble I had went through, they still charged me a $5 maintenance fee and refused to give it back to me even though I was not able to have access to my account for nearly a month. They can keep their $5 cuz at this point I would pay them just to not have anything to do with them. I do not recommend using this account.

DO NOT USE , they give you overdraft protection and then charge you $15 for every purchase and take it out your protection

Absolutely horrible, I'm not writing this in anger or because of anything they personally did to me. This is just flat out by far the worst banking app I've ever experienced. Trust a real review that is actually honest, GO SOMEWHERE ELSE!!

I just came across a person impersonating as our vendor, asked us to change a genuine vendor's bank account detail. We requested for void check and even a void check was provided. The bank was Go2bank. after a couple of days when our supplier called us, we found that the vendor did not receive the funds and the vendor said they never ask us to change the bank account number. We find that the fraudsters are using Go2bank to direct the funds and withdraw the month from this bank. In the last 6 months I have come across multiple invoices from various company names (all fraud names) asking us to pay the bill into Go2bank. There is no doubt that a bunch of fraudsters have accounts in Go2bank.

used freetaxusa to do my taxes like i do every year. this time it offered go2bank for 5 days early deposit and sent me a link to make an account but the link doesn't work. when i tried going to call them the first man i talked to told me the links are lies and not to trust them. then he told me i just needed my email and name to access the account. the email is in use so i cant 'make' an account and the forgot password side asks for a card number which i don't have. told the man and he gave me a phone number to 'escalate' the situation and hung up. the number was for card activation which i told him i don't have. next call man asks for my card number 4 times and every time i say i don't have a card. this one just hangs up. third time i asked for a supervisor. the 'supervisor' listens and does a similar thing then hangs up when i repeat i don't have a card. now i don't know what's happening with my tax refund and i have a bank account where the bank can charge me and i don't have any idea or say. not to mention every person talked to had a middle eastern accent which gives me the feeling this is a scam bank that only uses foreign call centers to scam people. now if freetax does not fix this i am going to never use them and hope there is some way to report them for indulging in this.

I wish I read the reviews before I opening an account. They charge you extra for overdraft fees and give you your same money back. SCAMMERS

They do NOT properly perform due diligence for their customers. I received a scam email asking me to move money into an account at GO2BANK which was clearly not vetted. Beware dealing with anyone who has an account here--make sure you KNOW who they are, or ask to send money someplace else.

They be scamming scamming Everything cost when doing anything with your money From deposit money without direct deposit to sending money from card to overdraft charges on each one no matter the amount of purchase They are hard to talk to and understand They just read scripts to you Bad representations of company Any bank is most likely better than this wanna be bank Save your money cause Go2 act like they the ones struggling not society!!!