Go ProctoruReviews of go.proctoru.com

Awful program not secure and concerning

Unable to take my exam since WGU switched to ProctorU . If a company is unable to handle a simple task something mor nefarious may be afoot. I do not trust this company with my personal data.

Absolutely terrible, they are corrupt thieves, this is a disgrace. DO NOT USE.

I had to use ProctorU to take an exam. They had me switch devices while trying to set it up and were still having the same problem with my camera. I was passed around to a ton of different tech support people and they all just tried to do the same stuff. My university forces us to use this and I have pit in a formal complaint.

I had an incredibly frustrating experience with this service. The treatment was unprofessional, and the entire process was painfully slow and inefficient. Employees were rude and dismissive, compounding the frustration. The system was riddled with problems, causing unnecessary delays. Despite waiting five hours just to get into the test, the issues remained unresolved. This experience was not only a waste of time but also highly stressful, putting students on edge and adding to their anxiety. The lack of organization and respect for students' time is appalling. I’ve never encountered such a poorly managed system or unhelpful staff. I will never use this service again and strongly recommend others to avoid it.

I must say that usually I have good Proctor U experiences. Usually it takes 5 minutes or so for them to set up my exam, but this last time it was unbearably difficult. I was going to take my exam in the office (which I've done once now while being proctored before). My proctor had me cover all other laptops (there were four of them that weren't even mine) and she wanted me to unplug them. I refused to do so since they aren't mine and it wasn't even my office. Then, I asked if I could take the test in the dining room (I've taken two proctored tests there before too) and she refused for some reason. So I ended up taking it on my bed, using the back of my calculator as a space to write on. It was uncomfortable and difficult to do. All of this also took about thirty minutes and made my experience massively more stressful than what it needed to be.

I've sat half a dozen exams with ProctorU. There's always an issue. Staff don't speak English. Often spend over an hour trying to deal with tech issues mid-way through an exam because they've logged me off. So stressful when you're already hyped for an exam.

Absolutely the worst app/extension ever. Absolutely impossible to use. I never want to use this ever again. It always take a minimum of an hour to even remotely set up. I have been forced to take all my exams at least an hour later than scheduled because of this. This system is terrible. I would not recommend to my worst enemy. Constantly tells me to close any other sessions when it is the only tab on my entire computer. Instead of connecting you to an agent quickly, it needs your full name and email. Absolutely horrible system.