Go ProctoruReviews of go.proctoru.com

They absolutely suck, waist of your time. Make sure you set a time from of at least 2-4 hours. Worst customer service ever. I would not recommend to any other business. Be prepared to be pissed off. I was on for 3.5hours and I was on wait for forever. I don’t think I’ve ever been so annoyed in my entire life with a company that sucks this much

I was supposed to take an exam today at 10:30 am. The servers kept crashing and reinstalling their shady software multiple times. I did the pre-checks 11 times! I was so angry I actually kicked my bed in frustration and I NEVER lose my cool like that. I finally gave up after two hours and messaged my instructor and she’s going to proctor my exam via zoom tomorrow. DON’T USE THIS SERVICE IF YOU VALUE YOUR SANITY

Absolutely horrible. You never get in touch with anyone and if you do they are not able to assist or don’t care to. I’ve been seeking help for 3 hours and still nothing.

I had 2 exams scheduled for today. After 7 hours straight of trying to access them I gave up. The first proctor told me he couldn’t see my video on their end. A support agent told me to restart it. Then nothing would load at all. An hour and a half later I finally got through to a second proctor but he also couldn’t see my video, even though I’d passed all the system checks. After that the chat box with the proctors wouldn’t open and the lobby would send me back to the starting page. Had server issues, tech support kept getting disconnected., there was an issue with the secure browser. I called at least 8 times and got through 3 times without them hanging up on me. All of the tech support who accessed my computer told me my issues were fixed when they are quite clearly not. I would definitely have driven the 1.5h to the test centre if I had another chance. What a joke.

If I could give them a 0 I would. Horric experience. Took 5 hours just to get into my test the first time. No one comprehends English as they are not native English speakers. The second time I took my test took 4 hours. They scheduled me the wrong test and had to reschedule it with the correct test which took an additional hour. A complete Waste of time and WGU should stop using them to proctor this test. It’s a terrible experience for all potential students. Horrible all the way around!

I had to take all of my exams on Proctor U this semester and it has made me cry 3 times because of how FRUSTRATING it is. I am considering going to a college in my hometown so I can go to the uni to test instead just because of how awful Proctor U is. 1. I have never taken my exam at the scheduled time because of technical issues or simply waiting for a proctor. 2. I took all of my exams in my apartment at my table and after waiting 30 minutes with a proctor, she said I could not take it in this room. 3. Every proctor does things different and there is not one set protocol or policy that is followed. You will never know what to expect. Some proctors want to see every inch of your apartment and others will start the exam before you even realize. 4. Customer service lacks A LOT I hate this service:)

This is worst page ever! I was supposed to take my exam at 10 am and it’s 2 pm and they have issue with the server. When si finally got connected they said that I need an external camera if not I cannot do the exam! Really?!!!!!!!! Don’t recommend this website. Never Never Horrible customer service! They took hours to respond the chat from the website!

Absolutely horrible. Waited 2 hours after scheduled time to take test. Transferred to 4 different proctors and 3 different technical supports. Very little communication. Called help line twice without answers. I was only informed that there were not enough proctors for the amount of people taking tests. Nothing like being nervous for an exam and then getting worked up about the proctoring company. Difficult time understanding Indian accents. Avoid at all cost!