ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Simple M.
Wasting time for 4 hours in the phone with 5 different Tech support and the mini had to reschedule for my exam and paid $12 and it’s not even my fault! I hope all Universities stop using this service. They are horrible and really wasting students money and time.
Cassidy M.
Horrible I can never start my exam on time because of their poor software. It always, always take over an hour and chatting with 34556789 people before I’m about to test.
Mark
Horrible horrible horrible. I am beyond disbelieved, upset and frustrated from proctoru. I waited for 6 hours for the exam, no one was able to assist me from customer service, and to make things worse, I had to reschedule the exam after waiting 6 hours or more for a proctor that did not show up. It was a whole run around from customer service. My whole day was wasted from this company. I would avoid proctoru. If your are able to find out that your school is using their service, I am sorry, you will be so frustrated and angry just like how I feel right now.
Paula B.
Worst experience of my whole life. The website cannot be accessed. I tried for FOUR hours. No one was talking to me, everyone ignored me so I gave up. I now have to talk to my university so I’m not failing this course. Angry is an understatement.
Albert M.
I can’t even get into the browser to use it and I have a BRAND NEW MAC. I do not understand why WGU would downgrade so low. I’m unable to take test as of right now and it’s very frustrating
Nat
I honestly don’t know why my school uses this company for exams. To say they suck is actually a compliment. I had a test scheduled and it took me an hour to connect with the Proctor. Then the representative goes to tell me that I couldn’t take the test because I needed a new password from the school which was bizarre. After going back and forth with them I contacted my school and told me that I didn’t need a new password. Called proctor u back and another representative told me they had no idea what I was talking about as if I made it up . This whole thing has been frustrating and honestly I should have looked at the reviews and gone to the testing center to avoid all this nonsense .. please avoid if possible
Ashe
My computer was working perfectly but they could not see my webcam. Over 10hours and 10 technicians could not "fix" the problem. I was told to just "get another computer" LMFAO useless program with useless "support"
Jeff P.
The proctor was extremely rude and condescending and was hard to understand. The technical set up is complicated and requires a lot of access to your computer. If you can do something in person it would seem to be way less of a hassle even with a 1 hour drive considered , I did not find the service to be convenient or helpful. overall it felt pretty scummy.
