Go ProctoruReviews of go.proctoru.com

If I was able to give this company less than one star, I would. Absolutely incompetent and an incredible waste of time and money.

If I could put negative stars I would. I’ve been trying to take my NCCA PT Exam and each time I’ve had to reschedule it because of the incompetence of proctorU and their intstructors/proctors. Every time I go to take my exam there is suddenly something “wrong” with my pretty much brand new computer. I use starlink WiFi and I can’t tell you how many times they wouldn’t allow me into my exam because of an “internet issue” which I never have. It’s funny how things load really quickly and then suddenly when you’re trying to get into the exam all of a sudden my internet sucks..hmmm that doesn’t sound right. Plus they don’t really seem to care at all.

This platform's sheer incompetency made me waste 2 hours for nothing. I've been transferred to 10 different proctors and tech agents, all trying to get control of my computer or download something in it or both. My computer crashed more than once because of this, and each time I'd have to repeat the process again. It was torture. The last proctor would take forever to answer, stretching my patience even thinner. Their instructions made no sense (my phone sitting sideways as an external camera cannot capture both my entire head and my keyboard because the distance between them is bigger than the camera's scope). Horrible and absolutely unacceptable experience. Hope they get their shit together.

Horrible piece of crap company with incompetent people!!! Long wait times, application never works, and when i give them permission to use my mouse they close all my windows!! Outrageous

2024 update I waited an 1 hr and 30 minutes to take my exam. I need to apply soon and won't have time to reschedule. after a proctor finally came they didn't even have the correct access code to get in for me to actually take the test.

Disband this shit please.

This is insane and unacceptable. My test was at 4:50. It’s 10:00 and I haven’t even started. Been sitting trying to get started for over 5 hours. Problem after problem. Transfer after transfer. Tech person after tech person. Restart after restart. I see all the reviews have the same experience. How can a company get away with this!? One star is a gift. It won’t let me (and I assume all the others who left a review) give 0 stars.

Every time I took a test with proctorU it took HOURS to actually get started. I always go thru the proctor telling me that my computer settings won’t allow them to have access to my computer, get transferred to support who tells me they see nothing wrong and can access everything perfectly fine. Transferred back to proctor who says the same thing as before. I’ve gone back and forth like this for hours! Also having to download guardian browser like 17 times to be able to take one test is ridiculous.