M G.
Poor platform
Poor platform, doesn't work
ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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M G.
Poor platform, doesn't work
shima K.
ProctorU is the worst online proctoring system I have ever encountered, it is an absolute nightmare from start to finish, the system is completely invasive and unreliable, forcing students to give remote access to their computers and webcams while treating them like criminals, the proctors are either overly strict or completely clueless, making the exam process even more stressful than it already is, they take forever to start the test, make students wait endlessly, and sometimes flag innocent behavior as cheating for no reason, the software itself is a disaster, constantly freezing, disconnecting, or crashing in the middle of an exam, and when that happens, the student is the one who suffers, not their broken system, customer support is completely useless, they take forever to respond and offer no real solutions, if their system falsely accuses you of cheating, good luck, because they will not help you, you will be left fighting to prove your innocence while they refuse to take responsibility for their failures, this system is beyond stressful, it turns a simple exam into a horrifying experience, students have reported extreme anxiety and panic attacks because of how oppressive and unfair it is, universities and institutions should be ashamed for using such a flawed and privacy-invading system, ProctorU should be avoided at all costs, it is nothing but a disaster, unreliable, untrustworthy, and completely unnecessary.
Leiman C.
It’s really as bad as the reviews claim. Constant technical issues across multiple devices, long waiting times, and little resolution for time lost during exams.
Parveen
The damn page wouldn’t load and I kept seeing the same error message over and over. Tried customer support through the icon and was beyond a joke. Wouldn’t work and when I thought I reached a breakthrough to connect to a human, I would get cut off. Tried calling the number and got cut off twice. What sort of company is this? Total sham. To think I booked a remote exam because I thought it would ease my nerves and anxiety and they just made it a whole lot worse. Extremely stressful experience.
Mr M.
Katastrophal, bitte Finger weg!!!
Ivana V.
If I could give it a 1 star I would. I was all prepared on time for my exam, I waited 20 min as they were "finding a proctor for me," then I called the company and had me transferred to 3 different people: I ended up doing my exam one hour later than scheduled and my proctor was so rude and passive aggressive when I did not know where to go, as this was my first time and last time using this. She disconnected right away after my test was over and did not let me ask any question. Horrible experience, never use this.
Anonymous
Tried scheduling an appointment. The customer support was so bad and repeated the same information again and again without really trying to understand my queries. I would not use this again.
Ste F.
Nie wieder! Ich wollte bei der IU eine Online Prüfung schreiben und konnte mich nicht verbinden. Jetzt habe ich als Note eine 5 bekommen, obwohl ich zwischen 1-2 stehe!!! Es gibt keine Hilfe bei Proctor U, nur eine KI, die einem nicht helfen kann. Ich kann jedem davon abraten. Ich schreibe nie wieder eine Online Klausur mit diesem System. Mit Examity hatte ich noch nie Probleme.