Go-OpticReviews of go-optic.com

Truly a terrible representative to the Optic or On Line retailer world. Worst online shopping experience to date...and that says a lot! Horribly slow service and inaccurate prescription filled. I don't need Vanity or Prop glasses. I sent in an actual doctors prescription, waited 3 weeks and received the wrong prescription. I returned them, was charged 15% restock fees for the frame and was not refunded at all for the prescription. The prescription was clearly processed incorrectly and now that becomes my problem? Customer service is laughable. Check out all of the reviews and their BBB rating. Run, don't walk away from this place. There are too many other great retailers of glasses online (EyeBuyDirect) etc. I paid $92, waited 3 weeks, then went through the hassle of sending glasses back that were useless. I was credited $30 for the frames and SOL on the rest. I have no glasses and am out over $60. These people are a joke, not to mention crooked. I see there are petitions for class action lawsuit against them, so we will see how this pans out. With shotty product, terrible service and outright thievery, I can't imagine it will go well for them.

My fav frames broke and I had no idea where to go or even really what to do. My friend recommended go-optic due to their price and service. They had my order to me within my 1 week stay out of town and I was relieved to say the least. Definitely recommend this company to a friend if someone mentions they need new eye or sunglasses

My eyes have never felt better after these scrip frames I got a couple months ago. their customer service advised me on some good options and these were the ultimate pick. If you don't know what is right for you, just ask the staff at their 800 line, they are very knowledgable.

I have no idea what people are rating as poor. They must be looking for something for nothing. Or how about the idiot that complained that a prescription verification is required. My glasses were not cheap but very high quality. They even came with the brand name case. Aren’t your eyes worth it?

Absolutely horrible experience. Do not order from them. Thier customer service is beyond deplorable.

Do not buy from Go-Optic. I returned a purchase, was charged postage both ways and a 15% restocking fee. Lost $23 – for nothing. Communication is nonexistent. They make money whether you keep the glasses or return them. They don’t care. Buy from any other company.

The Gucci glasses that I bought for my wife came quicker than expected. Free shipping is always a + with online shopping. A lot of value in shopping here since the glasses are discounted 30% on average. Will shop here again for sure.

If I could rate this company a zero, then I would. I received sun-clips that had a manufacturing design flaw (the clips made the sun glare so bad that I could not use the item, and when I explained this to their customer service person, he just repeated the same script over and over - that they would charge me a %15 restocking fee. So, in essence, they are selling items and accepting returns while keeping all of the profit. I will never do business with this company again.