Go-OpticBuy and Save up to 60% on Discount Designer Eyewear Eyeglasses Sunglasses Eye Glasses Contact Lenses Prescription Lenses
Go-Optic (go-optic.com) has 2,765 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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carla
Very disappointing. Customer service is a joke. The glasses say they are arriving 1 month and 1 week after I ordered them, when initially they said they would be arriving 2 weeks before. I am unable to cancel or speak to anyone.
Alfonso
My last order 2 days ago was cancelled (no available item), and today I made phone call asking availability before placing a new order, and the person on the phone was not very helpful because he hang up before I were sure of understand his explanation. I struggle with the idiom and I let him know. But no worries I expect my money back of the first purchase 48A90E5.tks
Terry
Good prices. Well managed website.
C F.
Easy purchase. Lowest price on specific item i was looking for. Free shipping was nice. This item was sold out from the manufacturer and i found it here for even less money.
Jeffrey L.
They had the frame I was looking for where other retailers indicated it was discontinued.
Ionut L.
Very good experience
Mary B.
If I could rate them a zero l would. My frames never arrived. They got lost in the American postal service (USPS) and I never recovered my $400 Australian dollars. They never returned my emails and the few emails they did send me were like something written by AI. I don't even think they were from actual people. I warn you DO NOT deal with this company!!
NK
The site displays items that are discontinued and no longer available. When called to check on the availability of the same, customer support agent THOMAS has a big attitude problem!! He asked me, "What does that mean"i explained him that I was looking for a particular model & if that particular model is in stock as it was showing in the selection !!! But instead answering straight, he comes with a very bad attitude and questions ‘what does that even mean’ … i used simple plain English to request information but Thomas was very rude & arrogant & biased!!! If you don’t have it in stock, Why was it displayed in the first place??I have been looking for that particular color and when I came across it on the site it said in stock to order!!! Misleading information !!! Customer support agent are supposed to guide and help the clients but not be rude with their bad attitude and manners!!! THOMAS is negligent. He was outright rude, arrogant, and clearly biased! His job is to make things easy for the customers but not prove his point with a bad attitude. Site flagged my review as containing illegal content!!! I was asked to submit a reference number after a year!!! That’s ridiculous!!! Every review on this company is negative!!! People like Thomas are the reason for the negative comments all over!!!!
