GNCReviews of gnc.com

Lost item from order, customer service is a joke. Filing chargeback with credit card now.

Taste is very bad not able to eat . Waste money and I cancelled my order before despatch my order but contact support or chat bot whatsapp everything no support, after asking cancel my order, and now I received my order and fake froud and maltadaxtine use in this product, never buy from GNC

I should have read Trustpilot before ordering from here. I ordered and the same day they send me the tracking number. After 5 days any update the item was pending to ship, I contacted Customer Service and they was rude they said the problem was usps and give me a $5 dollar discount without let me talk they end the chat!! unfulfilled orders, lack of responses to inquiries, and unhelpful or rude representatives. I agree

Absolute atrocious customer service twice now. Here’s the shortest version: Order placed 6/21/25 Shipment totally went missing and I sent an email asking what is going on on 7/1/25. Finally got a response on 7/6/25 saying that the order is missing and telling me they would send me replacements. But, once again, customer service fell apart and I never heard anything back from them and never got a shipment. Sent ANOTHER EMAIL asking them what is going on on 7/11/25…. No response at all. Just order from someone else. This is a waste of time trying to get gnc to follow-through on their end of the deal.

I’ve been a loyal GNC customer for years — from my time living in Montreal all the way to Toronto. GNC was always my go-to place for high-quality supplements, especially their protein powders, which not only had amazing flavor but also delivered real results. I was truly saddened to hear that GNC is shutting down its operations in Canada. It’s heartbreaking to witness yet another trusted brand disappear from the Canadian market. I really hope there will still be a way to order GNC products from the U.S. without excessive import fees. GNC will definitely be missed by many of us who relied on their consistency and quality.

I had a package stolen off my porch and GNC is refusing to refund my money. Seriously? This is a basic thing to do now considering porch theft is up, and people will follow FedEx trucks around. What a joke.

Worst customer service ever. I placed a several hundred dollar order June 3 and paid for expedited shipping. They didn’t even ship until June 10th after I inquired where the package was. I was offered 5 dollars for my inconvenience. Now that I need to return it because it arrived too late, they will not issue a return shipping tag, I have to take time off and actually go to a store. Do not buy from GNC unless you want to be ripped off.

My son is a GNC customer. Two times now, about a month apart, GNC charged his debit card without his authorization. Has anyone else experienced this?