Jorge M.
Excellent Service
CALIMAN stayed with me online until the problem was fixed. Excellent service. Thanks again.

GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
GnBots (gnbots.com) has 767 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jorge M.
CALIMAN stayed with me online until the problem was fixed. Excellent service. Thanks again.
Vinod P.
At first they were a bit to slow to get to me but the reps are 100% on point with information. Should be very easy to work with.
TofuPC
I bought the bot without setting up the trial version. Realising that the bot is completely useless as it executes the same command (upgrade building). Additionally, the support takes so long to reply even when it shows online. They reply nonsense most of the time after stating my questions.
Response from GnBotsOct 26, 2023
Sorry to hear you are having issues. You mentioned that the bot is executing the same command which means you have something set up incorrectly. I looked up your account in the support center and noticed you have not created a help ticket. You are attempting to use the chat feature on the website which is not for software support as those agents are not software developers. Please create a ticket in support center where we can share screenshots and videos on how to solve any issue you may have. Remember, on checkout you agreed "I have tested the free trial and I am satisfied with the software results" No worries though! We are always happy to help. Please create a ticket at https://support.gnbots.com and the developers will guide you through troubleshooting steps to figure out which settings you need to adjust.
Beau S.
The bot supports the game activities I need it to. The price is reasonable. And the support is terrific. When I have a problem I can chat with them and they usually know what my solution is before I ask them.
Michael O.
I have been using GN Bot Server version for 10 months and am looking for an alternative. I'm very disappointed because I spend more time with the bot than with the game. 40% of the time it doesn't work. If you make a mistake, you have to collect evidence for a long time before support believes you. The first 3 months were an absolute disaster. I thought I didn't understand the bot because it didn't work. After many emails with support I was moved to another server after 3 months and it worked there. There was no credit for the time it didn't work. It's started exactly the same way again for 3 months and the errors are becoming more and more frequent. Now I'm at the point where I'm going to buy a PC and look for an alternative solution Reply to evony. Since I had deactivated the bot because of tile attacks, I switched to German. The other instances are all in English and don't work. Auto update was not activated. Version was the correct one and deleted several times and reinstalled with the bot installer. If the solution was so simple, why hasn't support found a solution after several days? I wasn't willing to renew the key for a defective product and GN Bot wasn't accommodating. The key will not be renewed until the problem is resolved. The first 3 months were frustrating. I admit to having made many mistakes. Bonnie was very helpful and understanding. Then I was suggested to move because every attempt had failed. I've been happy for months since moving. But I also noticed that I lost several weeks when the bot could have worked properly. Exactly the same picture has now occurred again. Always new errors. Written on October 9th that I had a tile attack. This shouldn't happen. On October 11th 4 emails with new problems. Among other things, the start screen that only appears after reinstalling memu. I haven't changed anything. But everything was blamed on the wrong language setting. One instance was in German, the other 15 in English. This shows how closely the checks are carried out. 12.10 I solved the problem with the payment. I have a new credit card. But I wasn't willing to pay for a service that didn't work and made this known. 13 and 14 contacted again but got no response. The account was blocked and I canceled.
Response from GnBotsOct 11, 2023
Hey Michael, We have tens of thousands of users running the server version at this moment without issue as it is our most popular product. As you know from your support ticket, your game was not in English and you didn't disable the auto updates, so you had the incorrect game version - both of these will cause major issues with the bot. This is why we explained that it is extremally important to follow the install guides so it will run correctly. We replied to all of your tickets quickly and resolved your issue each time. We even replaced your server as per your request and logged into each account ourselves to ensure it was running properly. Your last message was that all of your credit cards were stolen and you wished for us to hold your server without payment. I am sorry we could not do more but we do appreciate your business for the last 10 months and wish you good luck in the future.
Waz
amazing customer support, fast response, quick live chat and resolved my issue in instant thank you
Leonardo Crispim B.
Very supporting and issue solved very quick!!!
John M.
great customer service!