GLS CanadaReviews of gls-canada.com

Do not use GLS Canada for work. I had a very bad experience working on delivery routes connected with this company. I completed my work, but payment was not handled properly, and I had to keep following up to get paid. There was no clear agreement or proper communication, and responsibility was pushed around instead of resolving the issue professionally. This caused unnecessary financial stress. I would not recommend GLS Canada to anyone looking for delivery work.

Heureusement que l'on peux pas mettre zéro étoile...parce que je l'aurais fait....un chauffeur qui n'est pas capable de scanner 4 colis partant de mon entreprise et qui dit l'avoir fait.....non.....moi je nomme ça du vol......pure et simple.....Le chauffeur qui fait la région de Lotbinière incluant St Apollinaire est un cabochon et incapable de faire correctement son emploi.. wow.....après on doit se débrouiller pour faire une réclamation ...criss de compagnie de briche à foin..

Le livreur a laissé le colis de dans l'entrée de mon bloc et il a laissé à l'endroit où on fait des dons donc j'aurais facilement pu me le faire voler. De plus, depuis hier que c'est inscrit out for delivery et à 10h41 hier soir, ça disait que ça irait. À demain. Le numéro de l'intercom pour montrer à mon logement est indiqué en gros sur le colis et il ne prend pas la peine de lire.

Si je pouvais mettre -5 étoiles je le ferais! Mon colis devait être livré mercredi dernier, il était sorti pour la livraison pour retourner à l’entrepôt le soir même! Jeudi matin j’ai contacté le service client qui m’a assuré que le colis sortait le jour même. Jeudi soir, pas de livraison de colis. Vendredi je vois un message disant que mon colis serait livré le samedi. Le service client me confirme que le colis serait vraiment livré samedi. Aujourd’hui, nous sommes dimanche et je n’ai toujours pas mon colis. Ils se foutent de la gueule des clients. Du gros niaisage.

First and last time with GLS! Late by hours for a pickup! Also impossible to get a hold of anyone with average wait time of 1 to 1.5 hours on the phone! When I did finally talk to operator, just promises that the driver would be there. First 15min away, then 3 hours later still nothing. Finally picked up after hours of delayed wait. Worst company ever and never again!

One of my big challenges in life is trying to figure out what shipping company someone uses before I make a purchase. What is absolutely true is that Canada has some of the most abominable untrustworthy incompetent shipping services. GLS is one of them. No one to contact long phone weights closed on the weekend. I have repeatedly received the message only through checking mine you oops something has gone wrong. Oops something has gone wrong for four days in a row. there’s no way to figure out what’s happening. I can’t re-order. I’m just stuck in limbo as some unknown mistake is happening. The package was travelling inside the province. It was scheduled to arrive the next day after ordering and it’s been a week please if you are a business considering your options in terms of shipping don’t go with any of the small Quebec based companies. FedEx might be more expensive, but it is absolutely reliable please I beg you don’t take the Risk

Terrible service, everyday for a week I had messages saying they would deliver, then I would get back in the warehouse, then the next day another email saying today is the day hourra, then back in the warehouse. Complain to the company and the support i hopeless...

Almost inconceivable that a company would use this service in 2025. Horrible experience and customer support.