GlokoreReviews of glokore.com

Response from GlokoreOct 5, 2026

We’re sorry to hear about your experience and understand why having the product stop working after only a few months would be disappointing, especially given the price of the item. We also appreciate you sharing your concerns regarding the warranty and the distinction between a trial period and warranty coverage. Our records show that our team spoke with you directly last 9/30 and that you accepted the proposition we provided over the phone. We’re glad we were able to discuss your concerns with you and work toward a resolution. We value your feedback and take concerns regarding product performance and customer support seriously. Our goal is always to work directly with our customers to find a fair and appropriate resolution whenever an issue arises.

Response from GlokoreJun 1, 2026

Hi Richard! We appreciate you sharing your experience and are pleased to hear that your Red Light Wellness Cap arrived promptly and is functioning as expected. We hope you achieve the results you're looking for over the coming weeks. We're also sorry to learn that the VIP Mystery Product did not meet your expectations. The contents of these promotional items can vary, and we recognize that the product you received did not provide the value you anticipated. Our goal is always to ensure customers feel confident and satisfied with their purchases. We're glad our Customer Care team was able to review your concerns, confirm the order details, and provide a refund for the VIP Mystery Product. Resolving issues fairly and promptly is very important to us, and we're committed to making things right whenever possible. If there is anything further we can assist you with regarding your order, please reply to our email correspondence or contact us at (888) 899-8534 and have your order number available. Our team will be happy to help.

Response from GlokoreApr 21, 2026

Thank you for taking the time to share your feedback, Lisa, and we’re sorry to hear about your experience with the device stopping after 9 months of use. After reviewing your order, we can confirm the purchase was made in July 2025 and there was no extended warranty on file. As communicated at the time of your inquiry, the item was outside the standard warranty coverage, and this was acknowledged during our support interaction. We understand how disappointing it can be when a product does not meet your expectations in terms of longevity, especially when it represents a significant purchase. While product lifespan can vary depending on usage and care, we recognize your concerns and take them seriously. Our team remains committed to supporting our customers and ensuring issues are addressed as fairly as possible. If you would still like assistance with troubleshooting or exploring any available support options, we encourage you to reach out directly so we can help further.

Response from GlokoreJan 30, 2026

Thank you for sharing your experience. We appreciate you acknowledging the final resolution, and we sincerely apologize that our initial response was not as fast or seamless as it should have been. We take feedback like this seriously and are continually improving our support processes to ensure issues are addressed promptly on first contact whenever possible. Our goal is always to resolve concerns quickly and fairly, and we’re glad we were ultimately able to provide a replacement at no cost. Thank you again for your patience and for giving us the opportunity to make things right.

Response from GlokoreJan 29, 2026

Thank you so much for sharing your experience, Tina. While we’re sorry the product didn’t meet your expectations, we truly appreciate your kind words about our customer service team. Taking care of our customers is very important to us, and we’re always committed to doing everything we can to make things right or ensure any concerns are fully resolved. If you have any additional questions or would like further assistance, please don’t hesitate to reach out to us directly at (888) 899-8534. We’re always here to help.

Response from GlokoreJan 2, 2026

We appreciate you calling out Atisha’s professionalism and are glad she was able to assist you. At the same time, it’s important to us to address the concerns you raised about shipping delays and the unexpected $19.99 charge. Our goal is full transparency and prompt resolution. We actively review billing and fulfillment on every order, and we want to look into your specific situation right away to either complete delivery or resolve any charges that don’t align with your order. Please contact our support team at (888) 899-8534 so we can review the details and make this right as quickly as possible. We’re committed to ensuring every customer’s issue is resolved appropriately.

Response from GlokoreDec 2, 2025

Thank you for sharing your experience with us. I understand how frustrating it can feel to encounter time-limited offers while trying to complete a simple purchase. Please rest assured that your concern has been noted and the case is currently being handled accordingly. We appreciate your patience as we work to resolve this for you.