GlokoreGlokore is a modern wellness and beauty brand committed to delivering high-performance skincare and self-care tools backed by science.
Glokore (glokore.com) has 179 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Lexi Parker Romance A.
Customer service answer the phone right away. It was a live person, Denzel. He resolved my issue while I waited. I've never had this happen before! well done!
Response from GlokoreOct 31, 2025
Thank you, Lexi, for this wonderful feedback! We're thrilled Denzel picked up right away and resolved your issue on the spot—first-time magic! 😊 Your kind words mean the world, and we’ll make sure he hears them. Well done to you for the glowing review!
Stacy R.
I had a great experience with customer service!!! I ordered 2 masks and ended up receiving a red light belt instead. I reached out and they got back to me within minutes, checked on the order, and apologized for the mix up. They told me to keep the belt for the inconvenience and they will be sending my order asap! I received them both, and have used the mask a few times now. It is a little big for my small face, so I’m going to mess with it to try and get it to fit. If not, I’ll just lay down for the recommended time and relax with it on. I am not sure if it’s been used enough for me to tell much of a difference, but after each use my skin does feel smooth and looks brighter! The belt also helps with my lower back pain, almost instantly. I’m nearing 40 and have 3 kids and recently lost 70 lbs, so my back has been through a bit. I’m enjoying their products, am VERY pleased with the companies customer service, and will not hesitate to try more products on their website in the future!
Response from GlokoreOct 7, 2025
Thank you so much for your kind feedback! We're thrilled to hear that our customer service was helpful and that both the mask and belt are working well for you. It's great to know the belt is easing your back pain and that you're noticing smoother, brighter skin. We hope you can adjust the mask for a better fit, but if not, we’re always here to help. Congrats on your weight loss, and we look forward to serving you again soon!
Govind M.
Great customer service Best ever. They were quick to respond and resolve. I don’t know why some customers wrote bad reviews.
Response from GlokoreSep 26, 2025
Thanks for the shoutout! Glad we could deliver top-notch service for you. 😊 If you ever need us again, we're here!
Maureen M.
I ordered a red light mask for my face. Unfortunately, the mask was too big for my face and little head so I requested a refund. The customer service (in particular, Erika) was top shelf. The communication was thoughtful and helpful, which made the process easy. Great customer support.
Response from GlokoreSep 22, 2025
Thank you for sharing your experience! While we’re sorry the mask wasn’t the right fit, we’re so glad Erika and our customer service team made the refund process smooth and easy. Providing thoughtful, helpful support is always our goal, and we truly appreciate your kind words.
Jimmy R.
Erika is exceptional! Assisted me in my refund.
Response from GlokoreSep 19, 2025
Thank you for your feedback! We’re so glad to hear Erika was able to assist you with your refund and provide exceptional support. We’ll be sure to share your kind words with her, it will mean a lot.
Gary M.
The professionalism and concern from Erika in customer service was excellent. She clearly explained my options and reviewed everything with me. She was clear n concise and was totally respectful and understanding.
Response from GlokoreSep 18, 2025
Thank you for your wonderful feedback! We’re so glad to hear that Erika provided such clear, professional, and respectful support. We’ll be sure to share your kind words with her—it will mean a lot. Providing excellent service is always our goal, and we truly appreciate you taking the time to share your experience.
Glenn D.
I have not received any product yet but I do have to say that I talked to Rick who was a customer support agent and this man has his stuff together he had every detail absolutely correct. I also did a reorder and he did not get one thing mixed up or messed up I had one price that was a mess up but it was already refunded back to my account and I just want everybody to know that if you have any problems at all ask to talk to Rick he really does do a excellent job I will be coming back and let you know what I think about the product if the product is as good as the support staff we should have no problems at all thank you
Response from GlokoreSep 15, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that Rick was able to provide such attentive and accurate support, and we’ll be sure to pass along your kind words to him—it will mean a lot. We’re glad the pricing issue was resolved quickly and that your reorder went smoothly. We can’t wait for you to receive your product and look forward to hearing your thoughts once you’ve had a chance to try it out. Thank you again for your trust in GloKore!
Patricia B.
Erika was efficient and moved the return/refund along in a timely way. I am grateful I wasn’t asked to “jump through hoops.
Response from GlokoreSep 10, 2025
Thank you for sharing your experience! We’re so glad to hear that Erika was able to assist you quickly and make the return process smooth and hassle-free. Providing efficient and supportive service is always our goal, and we truly appreciate your kind feedback.
