GlobeInReviews of globein.com

I rejoined after a year. I really missed the unique items and a way to help the most desperate of people. At this point in time I have cancelled my subscription and will not be coming back. If I wanted to purchase an item I could go to Ten Thousand Villages which carries everything GlobeIn carries. I won't even go back to Ten Thousand Villages. It is way too expensive. It is a shame GlobeIn has taken such a huge turn for the worse. You were doing so well in the beginning. You may need to revisit previous practices.

The orders take way to long. I would never tell my family and friends about this company. The stuff I get i can get in Home Goods for cheaper.

Have spent since August of last year dealing with their shipping delays due to a warehouse move. Customer service is non-existent. If you subscribe expect to never receive product or refunds Also they can answer Trust Pilot reviews within 24 hours but still haven't answered my email.

Looks like the only way to get this company's attention is to make a bad review. In December 2020 I enrolled in thier program and then up grades with a 3 additional month subscription. I have received 1 box that I ordered in February from December, along with a box I had not ordered, only after leaving a negative review. The box I had not ordered I assume was from December, and was full of odds and ends I would not have ordered for myself. This company does NOT refund monies to customers who are un satisfied, so I placed an order to get something for my money in January. I have heard nothing from them except a response to the last negative review I did. As far as I'm concerned, this is a fraudulent company and you will do better finding a reputable company to support artists.

I was given a gift subscription of 3 months and from my first contact with the GlobeIn web site it was problematic. The web site often will not let you select the artisan box you want, even if it is available and if you wish to change boxes within your allowable time, the web site will often not let you change. Good luck getting help from customer service. If they contact you, it won't be in time to actually help and will only be to say that there's nothing they can do. Do not waste your money here.

I did receive my first order in a timely fashion in early Feb. (this was my January order and I guess I was lucky to get that). When I originally signed up, I thought I was supposed to get some wine glasses but that never happened. I am still waiting on my February order. The website is very confusing. It took a few weeks for someone to answer an email I had about my Feb. order (and even then they really didn't answer it). I am going to give them until March 16 to get my Feb. order mailed. If not, I will contact my credit card company and place a fraud request on their charges. Also, I see some reviews about how the products are wonderful, etc. The reason I signed up was because I thought it seemed like a great idea to help out people from other countries who made their crafts. The articles I got were less (way less) than stellar. The table runner had some glue on it (maybe I can get that out though); the wooden plate thing was broken around the edges and very small; the brass napkin holder was so small (maybe I can use it for note pad??). I am not pleased with this company's products, their website or their customer service. Help, I want out.

This is possibly the WORST company I have ever dealt with in my life!!!! I have had many subscription boxes over the years, I am also a working professional and I run my own business. I cannot fathom ever having my business run this way. The products from the artisans are great, but the company itself is terrible!!! Customer service almost never responds and there is no phone number to call when things go wrong. I have never received a package that didn't have damaged or missing items. Everyone I know that has GlobeIn had experienced this as well. Products often come damaged, or they go missing, or shipments are months and months delayed. To give you an idea, I just received a shipment (in March) that I ordered back in October 2020. Another shipment I just received had ALL damaged items AND missing items. I have tried to reach out to customer service as I have spent hundreds of dollars on this company... And nothing. For weeks. If you're thinking of trying out GlobeIn, DON'T DO IT!!!! Buy from another fair trade company instead, there are plenty of others with the exact same products!!!

This seems to be less of a legitimate business and more of a scam. They start with bait and switch - when I signed up by purchasing a particular box, I was told quantities were limited and I had 5 minutes to finalize my order. I did so only to be told that they box was not in stock. I was refused a refund and told not to contact them by the customer service rep. In the initial order, they overcharged me, which I only discovered by looking at my credit card as they do not provide a receipt or show purchase amounts on your account. I initially purchased a 3 month subscription - my account was deactivated before I had chosen 3 boxes. When I got them to reactivate my account, they would not allow me to select the box I wanted and had to go through customer service again, which takes weeks. I still have not received my November box, although according to the company they are up-to-date on order fulfillment. Quality of products is also disappointing and packing results in damaged items. I hope new potential customers read the reviews that are available on so many sites and avoid this company.