GlobeInReviews of globein.com

I have previously provided a review and am providing an updated review. I also believe the glowing/positive reviews are bogus. Since I started bothering them with emails regularly, I have received a few of my items trickling in. My monthly subscriptions from the fall of 202 are finally fulfilled, but my add-in items are still missing. One arrived broken, a little shot glass that they literally wrapped in some mexican newspaper and put in a slightly padded envelope. No box, so obviously it was crushed in a hundred pieces. I contacted Customer Support (by email) and actually did get a response from Brandy and she put through a replacement for the broken item. That was over a month ago. It was finally delivered 2/24/21 in perfect condition. I am still waiting for a glass pitcher/vase from my add-on order for September. So Covid or no Covid, new distribution center or whatever, the speed has not improved. I feel that they they may be fulfilling new orders (ahead of totally fulfilling the outstanding orders). Seems like they send a piece here or there to tide us over from really be ticked off and filing claims with the BBB or our credit card companies. When you get something that isn't broken, it is lovely and well made. Edited 2/25/21. I just got a notification that the final outstanding piece is shipping.

UPDATE: In response to my complaint with Better Business Bureau this company did rectify the situation to my satisfaction. It is too bad it took that action to get their attention but I want to give credit to GlobeIn for making things right. WIsh I could give zero stars 1. Company does not fulfill subscription obligation, 4 months of charges with zero deliveries of product 2. When you attempt to cancel their website will not process the cancellation, there is no customer service number to speak with anyone to cancel. 3. All correspondence is met with only an automated reply they received it, no communication in any form 4. Company continues to market their products, take people's money for future subscriptions even while numerous complaints are made daily to their social media pages about no products delivered for months Do your research, this company is listed with BBB with only one employee, the address has been used for numerous other online shopping businesses under different names and is a residential location. They delete or won't approve any posts that mention you haven't gotten any of the shipments you paid for for months on end with no communication. They won't allow you to cancel your subscription, they continue marketing and taking people's money while not fulfilling current obligations. Hope you paid with credit card, I contacted mine and had charges stopped and in process of pursuing for fraudulent charges...I suggest you take your credit card info out of your profile and make complaint to your BBB. I'm not bitter, just feel stupid for falling for the scam.