GlobeInReviews of globein.com

Response from GlobeInNov 24, 2020

Hi Jenni, Thank you for providing this feedback. I do apologize but I do not see that we've received any emails from you recently. If possible, can you please email our Support Team at [email protected] to receive updates regarding your specific orders? Thank you, The GlobeIn Team

Response from GlobeInNov 24, 2020

Hi there, Thank you for providing this feedback. Unfortunately, it is common for new releases to sell out quickly since many people are excited about them. For some of the themes, quantity was limited due to COVID-19 delaying customs and closing boarders. We will be bringing certain items back in the following months once we receive more inventory in stock and are not working with a limited quantity. We are trying to do our best working through an unprecedented time right now. We are doing out best to provide our customer with the most updated information we have available for delayed shipments. As our customer's know, we are moving to a new fulfillment center and we are in the final stages. We are so sorry if we have not been able to stick to the estimated timelines in some instances but we do base those timelines based on the most up to date information we have at that time. We are happy to announce that orders are continuously going out every day and the new fulfillment center is doing their best to get caught up. If you have any questions regarding your orders or subscription, please feel free to reach out to our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi Sarena, Thank you for providing this feedback. We have sent multiple emails explaining why shipments are delayed and where we are in the process of moving fulfillment centers. These emails explained that we are in the final stages of our move and provides timelines on when we expect all delayed orders to be shipped. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi there, Thank you for providing this feedback. We have sent multiple emails explaining why shipments are delayed and where we are in the process of moving fulfillment centers. These emails explained that we are in the final stages of our move and provides timelines on when we expect all delayed orders to be shipped. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi Shannon, Thank you for providing this feedback. We have sent multiple emails explaining why shipments are delayed and where we are in the process of moving fulfillment centers. These emails explained that we are in the final stages of our move and provides timelines on when we expect all delayed orders to be shipped. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi Kimmie, Thank you for providing this feedback and I will make sure to share it with the appropriate departments. We have provided our customers with multiple emails explaining our move to the new fulfillment center which is causing a delay in our orders. Also, our Support Team is answering emails as quickly as possible. However, with the increase in emails due to these delays, it has delayed our response time. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi Justin, Thank you for providing this feedback. We have sent multiple emails explaining why shipments are delayed and where we are in the process of moving fulfillment centers. These emails explained that we are in the final stages of our move and provides timelines on when we expect all delayed orders to be shipped. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team

Response from GlobeInNov 23, 2020

Hi Sharon, Thank you for providing this feedback. You should have received an email regarding your September box on 11/13/20 and another email regarding your October box on 11/17/20. These emails explained that we are in the final stages of our move to a new fulfillment center and provides timelines on when we expect all delayed orders to be shipped. Because we are moving all of our inventory, some items are getting restocked and input into the new fulfillment centers system faster than others. Because of this, boxes are not shipping out in order as we are trying to get as many shipments out as we can while this move finishes up as to not get further behind. If you didn't receive those emails or need additional information, please feel free to contact our Support Team at [email protected]. Best wishes, The GlobeIn Team