GlobeInReviews of globein.com

3.4613 reviews
Home Goods Stores
5255 Stevens Creek Blvd #379, Santa Clara, California

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GlobeIn

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About GlobeIn

GlobeIn is an artisan marketplace that sells unique and traditional handcrafted products from around the world. GlobeIn specializes in selling home decor, jewelry, art, and unique gifts. GlobeIn helps artisan groups preserve their craft and allow for a better quality of life, creating lasting impacts on their community. With every GlobeIn purchase, customers are helping GlobeIn achieve its mission of creating positive change in the world. Memberships are available that give members 20% off all items every day, access to exclusive sales and promotions, and access to the Box Builder feature, which allows you to build a custom box of items at our absolute best discounts! Join our community today at https://globein.com/membership

GlobeIn (globein.com) has 613 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: globein.com
Website: globein.com
Category: Home Goods Stores
Location: Santa Clara, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: November 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GlobeIn reviews

Showing 191 reviews with 1 star · Clear filters

Lorraine L.
Jan 15, 2022
I cancelled and they continued to…
I cancelled and they continued to charge me through PayPal. Multiple emails have been sent and I have only received automated replies. I have been charged more than $1400.00 with few poor quality items. I trusted them to help artists in developing countries but this really appears to be a scam.
Response from GlobeInJan 17, 2022
Hi Lorraine, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. We've reviewed your customer service inquiry and it looks like our team member Amanda was able to assist you and issue you with a refund (yesterday) January 16th. If you haven't received her response please check your spam/junk folder If you need further assistance, please follow-up with her, and she'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
P M.
Jan 13, 2022
I thought I was finished with them-but no their shady doings have me stuck- for now
Imagine my surprise when I wake up this morning for a Subscription that was placed when I placed a one time order. NO WHERE on the site does it tell you will be automatically signed up for this. You can see my earlier review for these people on my awful experience from Christmas and how I was able to get my money back finally through the help of PayPal. I have launched another case against this shady company. Don't let them fool you. There is NO phone number to contact them directly. Everything is done through email which they can conveniently delete or ignore, and it's up to you to catch them at it. Please, please, PLEASE save yourself the heartache and anxiety and order from someone else. You would think with a company touting fair trade and taking care of others they would consider their customers in the equation. I can only hope that I get my money back.
Response from GlobeInJan 14, 2022
Hi, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Just to clarify; Almost all of the subscriptions are recurring, which was outlined in the Order Summary before you placed your order. Renewal dates are provided at checkout and in your GlobeIn account, so as to avoid any surprises. GlobeIn subscriptions are set to renew automatically If you need further assistance, please follow-up with our Customer Service Team here: https://globein.com/contact and they'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
karen
Nov 22, 2021
Ripoff company - you won't get out of it.
Ripoff company. They are a pyramid not for people but for your money. No notification of next renewal, but they can send a hundred other emails. Option to convert to maven money basically means they keep the money since if you cancel, you lose it. They "unfortunately" don't send refunds. What kind of legit company does that.
Response from GlobeInNov 24, 2021
Hi Karen, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Just to clarify; Almost all of the subscriptions are recurring, which was outlined in the Order Summary before you placed the subscription order. Renewal dates are provided at checkout and in your GlobeIn account, so as to avoid any surprises. You can read more about when and how much you'll be billed here. GlobeIn subscriptions are set to renew automatically If you need further assistance, please follow-up with our Customer Service Team here: https://globein.com/contact and they'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
Kimberly C.
Nov 15, 2021
No mail for me!
I joined GlobeIn months ago, have not received a single box. I did a 3 month subscription and all of the money has been deducted from my bank account but I have not received one item. I have sent emails with no response. Very unhappy.
Response from GlobeInNov 16, 2021
Hi Kimberly, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Just to clarify; We sent you an email on August 27th regarding your cancelled September Box. I'm sorry to hear you never received this notification! We would suggest checking your spam/junk/promotional folders as it is possible that the notification was filtered out of your inbox. We've reviewed your customer service inquiry and it looks like our team member Marjorie was able to assist you regarding your recent concerns on October 21st. If you haven't received her response please check your spam/junk folder If you need further assistance, please follow-up with her, and she'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
Cassie W.
Nov 13, 2021
This company is a scam!
This company is a scam! They only sent me 3 of the 6 monthly boxes that I paid for. I sent multiple emails and they did not respond. Do NOT buy!
Response from GlobeInNov 15, 2021
Hi Cassie, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Just to clarify; We sent you an email on August 17th regarding your cancelled and delayed Boxes. We would suggest checking your spam/junk/promotional folders as it is possible that the notification was filtered out of your inbox. We've reviewed your customer service inquiry and it looks like our team member Natalia was able to assist you regarding your recent concerns. If you haven't received her response please check your spam/junk folder If you need further assistance, please follow-up with her, and she'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
Alex
Oct 13, 2021
Entire Business is a Scam
Entire Business is a Scam. I put in a purchase order back in Decemeber and while the company charged me I did not recieve any box! I paused my subscription (in Jan) out of fear and they claimed that was the reason they never sent the box?? While I still already had PAID for the December box. Made no sense. I found out they are there solely to get money and do not truly care about the artisan groups they partner with. Honestly, I'm writing this review to save someone the frustration and money with the company. To prevent someone from making the same mistake...they do not have a phone line and began to take 3 WEEKS to respond back to my emails. The customer service is terrible and condescending. I just felt offended and robbed after completing service with them, PLEASE DO NOT GIVE THEM MONEY. they WILL take advantage of you. sure their stuff is nice IF you get it BUT there are loads of better businesses and companies to invest in. it is not that unique.
Response from GlobeInOct 15, 2021
Hi Alex, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Please directly reach out to https://globein.com/contact and our Customer Service Team will be happy to assist you with your Subscription concerns. Best, The GlobeIn Team
Nicole K.
Sep 13, 2021
RIP OFF
RIP OFF. They have yet to send me 2 boxes. Although their "records" indicate two of them are "shipping" via FedEx, it has been months since I've seen anything. Customer service is unresponsive and simply runs out your membership until you cancel in the hopes to not waste any more money. Either way, they get your money. Despite their claims, this is an highly unethical company.
Response from GlobeInSep 13, 2021
Hi Nicole, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Our Fulfillment Center recently just went through and did an inventory analysis for delayed orders from 2021. Unfortunately, it looks like we do not have your June Prosper Box in stock. We’re extremely sorry about that! We’ve gone ahead and refunded you. If you need further assistance, please follow-up directly with our Customer Service Team: https://globein.com/contact , and they'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team
Ellen S.
Aug 31, 2021
Stay Away
Ordered a three month subscription and only received 2 months. After (a lot of) back and forth with customer service, I was given a $48 credit (way less than the value of the box they never shipped me). For example, one box I got contained a bronze platter along with 3-4 other items. If I were to buy just the platter (as I would have to do with the credit) it costs > $60. I've been trying to get it refunded unsuccessfully. I was excited to support because the idea seems great but, overall, a loss of money and a very bad experience. Shipping delays on all boxes with one never arriving. Learn from me and don't subscribe :/
Response from GlobeInAug 31, 2021
Hi Ellen, Thank you for taking the time to leave a review! We're sorry to hear about your disappointment with your GlobeIn experience so far. Just to clarify; You received a refund equivalent to the Monthly amount that you paid for the Subscription. You paid $144 for your 3-month Subscription and was refunded 1/3 of that for the missing box which comes to $48. We've reviewed your customer service inquiry and it looks like our team member Brandi was able to assist you regarding your recent concerns. If you haven't received her response please check your spam/junk folder If you need further assistance, please follow-up with her, and she'll be happy to assist you with any other questions or concerns you may have. Best, The GlobeIn Team

GlobeInReviews of globein.com

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GlobeInReviews of globein.com

GlobeIn reviews

I cancelled and they continued to…

I thought I was finished with them-but no their shady doings have me stuck- for now

Ripoff company - you won't get out of it.

No mail for me!

This company is a scam!

Entire Business is a Scam

RIP OFF

Stay Away

About GlobeIn

About these reviews

More in Home Goods Stores, California

NeonSigns.com

Revelite

LeonLite - Professional lighting made affordable

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GlobeIn reviews

I cancelled and they continued to…

I thought I was finished with them-but no their shady doings have me stuck- for now

Ripoff company - you won't get out of it.

No mail for me!

This company is a scam!

Entire Business is a Scam

RIP OFF

Stay Away