Sharriya T.
Very unhappy
Wanted to check out this website as I am in need of a new position. When asking for a refund the customer service rep told me that: - The platform must be actively used for 4 consecutive days within the first 7 days of purchase (for weekly and biweekly subscription durations) - You must apply to at least 50 jobs over 4 consecutive days (for weekly/biweekly plans), with screenshots as proof This seems like a job in itself! Very unfortunate and unfair as a first time user but took my money instantly.
Response from Global WorkAug 20, 2026
Thank you for sharing your feedback. We're sorry that the refund requirements left you feeling frustrated, especially as a first-time user. Our Money-Back Guarantee has specific eligibility conditions, but we understand that requirements around consecutive usage, application volume, and providing proof can feel demanding when you've already determined that the service isn't right for you. Your feedback about making these conditions clearer and easier to understand before purchasing is important to us. As far as we see, your order has been refunded in full as an exception after your request, so hope this helped. We appreciate you taking the time to share your experience, and we'll use your feedback as we continue reviewing how we communicate our subscription and refund terms.