Global WorkReviews of globalwork.ai

Stay Away from GlobalWork AI – Extremely Disappointing Customer Service and Refund Experience I am extremely disappointed with GlobalWork AI and my experience with their subscription and refund policy. I signed up for what I understood to be a one-week subscription, but I was charged approximately $33 for a renewal that I did not expect or intend to continue. I have been trying to get my money back since last month, but despite contacting their customer support, I have not received a refund. Instead, they simply tell me that the subscription was active and that I am not eligible for a refund. Apparently, according to them, that means the issue is closed, regardless of the customer's experience. They claim that the subscription was set to renew automatically, but I genuinely did not understand that I would be charged again. I believed I was paying for just one week. If the renewal terms were clearly communicated, this situation could have been avoided. What makes this even more frustrating is that some of my friends have experienced similar issues. Based on these experiences, I am concerned that other customers may also be facing unexpected charges and difficulties getting their money back. I have evidence of my own experience and can provide it if necessary. The customer service has been extremely disappointing. I have spent time trying to resolve this matter, yet I feel that my concerns have not been properly addressed. Cancelling my subscription to prevent future charges is not the same as resolving my refund request. I also want to raise a concern about reviews. I have seen genuine feedback disappear from Trustpilot, and I am worried that this review may also be removed. I cannot say why reviews are being removed, but I hope Trustpilot will allow customers to share their genuine experiences fairly. GlobalWork AI, how many customers have to go through this before you take their concerns seriously? Customers deserve clear subscription terms, transparent billing, and fair customer service—not a generic response refusing a refund. To anyone considering GlobalWork AI, please read the subscription terms carefully, check your payments, and keep screenshots and receipts. Based on my experience, I would strongly advise others to be cautious before signing up. I am still hoping GlobalWork AI will take responsibility for addressing my complaint and reconsider my refund request.

I am extremely disappointed with my experience with Global Work AI. I discovered three charges totaling $49.97: $9.99 on October 1 and $19.99 on both October 9 and October 16. I do not recall knowingly agreeing to a recurring $19.99 weekly subscription. When I attempted to locate my subscription information and cancel the service, I could not find a way to manage or cancel it through my account. After contacting customer support, the company confirmed the charges and canceled my subscription. However, despite explaining my concerns and requesting a refund, they refused to reimburse me, even after escalating my request. I understand that businesses have subscription policies, but recurring billing should be clearly communicated, easy to manage, and transparent to customers. I feel misled by this experience and am disappointed with the lack of flexibility or willingness to resolve my concerns. I am requesting a full refund of $49.97 and hope Global Work AI will reconsider its decision. I will gladly update this review if the company resolves this issue fairly.

Title: BEWARE: Automatic Renewals, No Advance Reminder, and Absolutely No Flexibility on Refunds ⭐ 1/5 Stars I strongly recommend thinking twice before subscribing to Global Work AI. I signed up for a three-month subscription hoping the platform would help with my executive-level job search. Unfortunately, I did not find the service helpful or worth the cost. What really convinced me to warn others, however, was the company's approach to billing and customer service. On October 19, 2026, my subscription automatically renewed for another three months. I received no advance reminder that this charge was coming. When I noticed the renewal, I promptly canceled my subscription and contacted customer support the following day to request a refund. I explained that the renewal was unintentional, that I had not used the service during the new billing period, and that I had reached out immediately. Their response? No refund. I escalated the matter and specifically requested management review. The company acknowledged that it does not send separate renewal reminder emails but maintained that the renewal information was provided when I originally subscribed three months earlier. Even after escalation, the answer remained the same: No exceptions. No refund. Decision final. They would rather retain payment for another three months of a service I do not intend to use than make a reasonable exception for a customer who contacted them almost immediately. To be clear, I understand how subscriptions work. My issue is with the complete lack of flexibility, the absence of advance renewal reminders, and what I consider an extremely disappointing approach to customer service. The company emphasized that it is a small team and needs to enforce its refund policy to remain sustainable. In my opinion, treating customers fairly and building goodwill should be equally important to a sustainable business. My advice to prospective customers: Be extremely careful with the automatic renewal terms. Do not expect an advance reminder before your subscription renews. Do not assume that contacting support immediately after an unintended renewal will result in a refund. Do not expect management escalation to produce a different outcome. Based on my experience, I cannot recommend Global Work AI. The service did not deliver meaningful value for my job search, and the company's handling of a straightforward refund request has eliminated any possibility of my becoming a returning customer. A company can be within its written policies and still provide a terrible customer experience. This is a perfect example.

I purchased the service back in July for three months, I've cancelled it due to me having to manually apply each time, so I cancelled and never used it since. Fast forward to today where for some reason, two of my credit cards were charged $89.99 ($180 Total) despite me having an extended access to January, which is three months from now, which I didn't want at all and have no intention of using anymore.

Wow, this was handled so quickly! Super impressed. Thank you!

Super responsive, clear instructions, and very friendly.

I'm genuinely grateful to Kate for her efficiency, professionalism and prompt response following my email to Global AI. She was incredibly helpful, taking the time to connect with me and clearly explain the next steps to help me secure an exciting new opportunity in my career. Thank you so much, Kate, for your kindness and support. It’s truly appreciated. Keep up the fantastic work.

$50 a month to not even get an interview. I don’t remember seeing that it would charge that much monthly- definitely would not have signed up. Don’t waste your time- they don’t have anything new to offer for that insane amount of money.