Global Cable and WireReviews of globalcablewire.com

Ordered over Easter I understand you had a couple days off but turn around time was horrible waited 3 weeks for the product and emailed customer service and got a passive aggressive email back will continue to use nassau over that

There was an issue but they responded qickly to correct it. In life there are issues dont expect otherwise but what makes the difference is how it is handled.

This was my second order this year, Customer Service was great and I will continue to use them.

First time went well, it was small awg and short length, fairly fast delivery and great price. Second order was a big one, 300+ ft of 4/0 x4 and it took exactly 19 days to just ship out, and I received it after 26 days. Most disappointing thing was never once did I receive any update without me calling first. Between the website, confirmation email, and customer service, I heard 1-2, 3-5, 5-7 business days were all mentioned in conversation, none of these were met. They should really be more clear about how long it can actually take and upfront about delays. Their pricing is great, quality is fine, but don’t be in a hurry! Wait till you get the cable to start the job.

I had a problem reaching out to this company at first. I was transferred to Simon, who listened to my problem. He was personable and really cared about customer service. He got my order taken care of and on its way.

The ship time was twice as long as quoted. Wire was as advertised after I got it. Shipping was refunded.

Quick shipping and great price. Thanks!

The wire arrived in a timely fashion and as ordered with respect to gauge, length, and color. Lina was particularly helpful in making a change from my original order in the gauge of the grounding wire. She was able to get the change made without any delay in shipping. Overall a great experience.