John S.
This was one of the worst experiences…
This was one of the worst experiences I’ve had for a purchase online. I ordered a ground wire for my sub panel as well as an additional 150 feet worth of 2-2-2 cable. The ground wire came in within a week or 2. The rest of the wire has taken a month now and still has not shown up. Customer service continues to tell me they will reach out to the distributor and let me know what the progress is on my order, but they never do. Finally, after the 2nd or 3rd time calling, I got a tracking number which later showed that it was delivered to Florida, I live in Ohio. I called them again and they said that I likely got the wrong tracking number. This company has no idea what they are doing. They obviously have no communication with their distributor and I even had a women answer the phone at one point who struggled to even say the company name she worked for. I cannot recommend this company and would highly advise anyone to go anywhere else but here.
Response from Global Cable and WireJul 7, 2026
John - We take feedback very seriously as we are committed to service for our customers. This review was shared with our team and they have been looking into this and will follow-up with you directly in order to better address your concerns.




