Global Cable and WireReviews of globalcablewire.com

Order underground wire May 22nd. Have not seen or heard of shipping yet? No wire. Paid for shipping and 175 feet of wire. Expensive to have nothing to show for it. I have called multiple times and same thing every time, no idea what’s going on just emailed warehouse and waiting on them. Sadly they have not been good to work with. I expect better shipping and service when paying for things. Going to the better business bureau next

The schedule for our project changed, requiring a quick turnaround for the cable we needed. Customer service, Lina, replied right away and got our stuff on time. Much appreciated!

SCAM! Order was placed 2 WEEKS ago, was to ship 3 DAYS after being placed. "Simon" emailed that they would cancel and refund...then nothing. Quit responding to emails and no refund. BUYER BEWARE!!! UPDATE: refund was finally issued, claimed they would still send the product as an apology and act of good faith and even expedite it. None of that ever happened and they stopped responding to me. AVOID...it's a scam. I was only refunded besause I said I was going to report their scam site to the FBI. The update/contact promised from them below in response to this review never happened either.

The order time to shipment was longer than indicated. Rather than 8 biz days it was 13.

Ordered wire about about 3 weeks ago. Have called several times. Add says 3 to 5 days service. Maybe tomorrow. We’ll see.

The pricing and selection was very good, but the high point for me was the staff; one in particular! Communication was fast, detailed, and always did exactly what they said they would do to get my products to me in a quick way! Very pleased with this transaction!

Great price and great service. Everything was as advertised

It has been over 5 business days since ordering my wire. No communication other than order in process. Finally chatted with a person at the company (and waiting over 5 minutes to have the person check my order) he said the order has been processed but no shipping information. Assuming the shipping takes a week, the entire order will have taken over 2 weeks for 150' of #6 wire, which is ridiculous. Status is supposedly checked through an app you have to download onto your phone, again, why should I have to install another app to check status from Global.