Global BotslabReviews of global.botslab.com

Ich bin sehr zufrieden mit dem Kundenservice Botslab egal was ich brauche schnell Lösung und top Service und tolle Qualität.

Excellent product and service.

This is the worse company I've ever had the displeasure to deal with. I had the 4 camera set with doorbell. Firstly the doorbell never got any notifications even when people were only 4 ft away secondly the cameras didnt send through any notifications when there were clearly people in the range for notifications. I also have eufy cams (which i was going to swap for so had both up at the same time) which have me the notifications straight away. So whilst being in the return period i decided these were faulty as im not getting any security if i dont get any notifications,(my router has 1 gig download and 150 mb upload, and the cameras were 10 feet from the router) so botslab agreed with a refund and sent me 2 return labels but both are duds the first sent the parcel to nowhereand the second actually send the item back to myself, after i complained again i received a correct label this was on the 11th of march. Which I quickly went back to the post office and sent it. The label say 24 hours delivery which when you check the tracking it is back in Manchester and says its going to be delivered by 12.00 on the 12th. Ive wrote multiple times to botslab explaining ive done all I can, the items were finally signed for and recieved on the 24th of march. Which botlabs seem to of held up the delivery by not choosing a delivery day until i had to get paypal involved, now that was 6 days ago where they have the items back in their warehouse but now saying they dont know where the package is to confirm its been returned. The customer service is just a scripted dialogue of how they are waiting to hear back from their warehouse. Im sure after 6 days now the company should know if the parcel is there. Ive noticed im not the only person botslab have done this too, The cameras are faulty and not worth the money paid. PLEASE LISTEN TO MY ADVICE AND STAY AWAY FROM BOTSLAB YOU'LL REGRET IT IF YOU DON'T. BOTSLAB IF YOU READ THIS PLEASE ISSUE MY REFUND AS YOU HAVE YOUR ITEMS ALL BACK IN YOUR POSSESSION. THANKS

Very disappointing experience with both the product and customer service. The dash cam worked fine on the first day after installation. However, when I later tried to connect to download videos, it could no longer connect to the device’s Wi-Fi. I followed all the troubleshooting steps provided by customer support, including resetting the device, reinstalling the app, and reconnecting multiple times, but nothing worked. What’s most frustrating is that customer service kept asking me to repeat the same steps over and over again for three days, and repeatedly requested videos of the issue. This was extremely time-consuming and exhausting. Even when I requested a replacement, I was not given a clear solution and was instead asked to repeat the same process again. Overall, I am very disappointed with both the product quality and the support. I do not recommend it.

Botslab Video Doorbell works exactly as described and Botslab Bella customer service is very helpful and responsive to any needs.

Easy to install and user friendly.

Trois Dashcam acheté auprès de Botslab et toujours satisfait des articles. En plus le service et fonctionnellement rapide.

The best customer service ever