Glassnow crafts premium glass packaging and accessories for manufacturers in home fragrance, personal care, gourmet food, and more. Discover our extensive wholesale selection of bottles, jars, candle containers, and custom solutions designed to elevate your brand. Bulk pricing available.BOTTLESJARS CANDLE CONTAINERS
Glassnow (glassnow.com) has 34 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
glassnow.com
Website
glassnow.com
Category
Manufacturing
Location
Manor, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 71% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very quick to answer ? and usually ship pretty quick. I am in Texas so usually 2 day delivery after shipment. Great selection as well.
Response from GlassnowFeb 18, 2025
Thank you so much for your positive review! We truly appreciate your kind words and are happy to hear that our quick responses and fast shipping make a difference for you. It’s great to know that our selection and turnaround time meet your needs. We’re grateful for your support and look forward to working with you again soon.
Glassnow
CA
CandleCo
Candle Jars Review
I worked with glassnow for a couple of years for my candle business. They were always very responsive and very helpful anytime I reached out to them for assistance. I truly wanted to continue using them because I love the shape and size of the calypso jar. It’s exactly what I want in a candle jar. My only issue was that about half of the jars in every single shipment did not pass our quality/safety measures. Almost every jar would have several air bubbles or teeny tiny chips/cracks missing from the body of the jar. Candle jars need to be as strong/sturdy as possible to be able to handle the heat from the flame and to be a safe product. And unfortunately, i did not feel comfortable proceeding with these jars due to the number of air bubbles/cracks I was finding in them :( glassnow was very helpful in exchanging any jars that came obviously cracked/broken. They were very helpful!! But I often was only able to use about half of the jars that i would order because of the number of other defects i was finding during our quality assurance inspections. This seems to be a manufacturing issue, possibly just with how the jars are made. I think we would be a better fit if my product didn’t involve heat/fire. Because I truly did like the company and their jar selection. I will consider using them for other projects that do not include flame.
Response from GlassnowFeb 21, 2025
Hello,
Thank you for your honest feedback and for being a valued customer over the years. We’re so glad to hear that you’ve appreciated our customer service and the design of the Calypso jar. However, we’re sorry that some of the jars did not meet your quality expectations for candle making.
We want to assure you that the Calypso jars, along with our entire candle glass line, have been tested and meet ASTM standards for candle-burning safety. These jars have been used by many customers for years without any reported issues related to tiny air bubbles affecting candle performance. That said, we completely understand that quality assurance is essential for your business, and we acknowledge that cracked or chipped glass is unacceptable. We appreciate you noting that we’ve honored claims for such damages, as we always strive to provide the best possible product and service.
Additionally, we are continuously working to improve our quality control measures to ensure the highest standards for our glass products. Your feedback is incredibly valuable in this process, and we will share your concerns with our production team to further refine our inspections.
If you ever reconsider or would like to explore other glass options that may better align with your needs, we’d love the opportunity to assist you. Thank you again for your feedback, and we hope to support your future projects in any way we can!
Dana Whitmire, National Sales Manager
JR
JoAnn R.
Love the communication from Glass Now…
Love the communication from Glass Now from the moment I order until shipping. They always keep me updated!
Response from GlassnowFeb 21, 2025
Thank you for your kind words! We believe clear and consistent communication is essential, and we're thrilled to hear that you appreciate our updates from order placement to shipping. Keeping our customers informed every step of the way is a top priority, and we’re grateful for your trust in Glassnow. We look forward to serving you again soon!
The Glassnow Team
SP
Sharon P.
I’ve been using glass now candle…
I’ve been using glass now candle containers for a couple years now. I love this glass for candles, it’s strong and reusable, the prices is great for beginners. Any time I have an issue the employees of Glass Now are attentive and quick with their response. I love that they have recycled glass options. All and all if you’re a candle maker this is the place to use.
Response from GlassnowFeb 21, 2025
Thank you for your wonderful review! We’re so glad to hear that you love our glass containers. We truly appreciate your support and recommendation—it's a pleasure to be a part of your candle-making journey!
The Glassnow Team
SS
Simply S.
Our orders were shipped within 2 weeks…
Our orders were shipped within 2 weeks and any broken vessels were replaced. Customer Service is superb and expedite the resolution of any problems
Response from GlassnowFeb 13, 2025
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that your orders arrived promptly and that our customer service team was able to quickly resolve any issues. We always strive to provide the best service possible and appreciate your feedback. If there's anything we can do to make your experience even better in the future, please let us know. We look forward to serving you again!
Glassnow
RC
Reborn C.
The sales staff are the best that I…
The sales staff are the best that I have ever worked with!
Response from GlassnowFeb 13, 2025
Thank you so much for your kind words! We’re thrilled to hear that our sales team provided you with such a great experience. We truly appreciate your support and look forward to working with you again in the future!
SC
Skye Candle C.
Selection is increasingly limited.
Selection is increasingly limited.
Quality is hit and miss
Response from GlassnowFeb 12, 2025
Sarah,
Thank you for taking the time to share your feedback. We’re sorry to hear that our selection and quality did not meet your expectations. Our team is always working to expand our offerings, and inventory availability, and ensure consistent quality across our products.
If you have specific concerns or are looking for particular items, we’d love the opportunity to assist you. Please feel free to reach out to your sales rep at [email protected] so we can better understand your needs and see how we can help. He can discuss with you our pre-order program and answer any questions you may have.
We appreciate your support and hope to serve you better in the future.
TG
Tammy G.
Fantastic
Fantastic! Recycled glass which is a high priority for me. Exceptional customer service!
Response from GlassnowFeb 12, 2025
Thank you so much for your fantastic review! We're thrilled to hear that our recycled glass products align with your priorities and that you had an exceptional experience with our customer service team. Sustainability and quality service are at the heart of what we do, and it means a lot to know that it made a difference for you.
We truly appreciate your support and look forward to serving you again in the future!
