J B.
DO NOT BUY FROM THESE PEOPLE
DO NOT BUY FROM THESE PEOPLE! They got my script wrong. HORRIBLE (actually no) customer service. You can only leave a voice message for them and they don't return calls. Did not return my many emails until I wrote from my corporate email. They will not let me return for refund or credit!!!!! Reported them to Michigan Atty General Consumer Fraud. Response is the customer service line doesn’t answer calls on weekends. I wouldn’t and didn’t call at anytime outside of standard business hours. You answer emails within 36 hours? Another example of your stellar customer service. You’re a bunch of clowns. DO NOT BUY FROM THESE PEOPLE!
Response from GlassesShopMar 1, 2021
Dear J, Sorry for the inconvenience. Our help line doesn't work on weekends and our customer service responds to emails within 36 hours now. According to our return policy, we will return 100% store credits to you within 30 days. Sorry again.




