GlassesShopReviews of glassesshop.com

I highly recommended GlassesShop! The ease of ordering and affordability make it much better than getting glades from the eye doctor. I love being able to get different frames and they always look great. My prescription changes often so it is nice to be able to order new glasses without breaking the bank.

I have gotten used to the blue block tint and have resolved my issues with focus.

Excellent service. Quick & fair prices. By mail, easy as it SHOULD BE.

Good customer service, took care of my issues in a timely manner. Getting through to customer service was challenging but eventually I got through and was taken care of.

I love glasses shop. I have bought at least 15 pairs of glasses and love every one. It really does not take long for them to be delivered. I always get compliments

I love, amazing

While the process are great, the timeline is poor and the customer service is bottom of the barrel. Order placed without issue and held for 2 days because they ‘wanted to adjust my script’ because they didn’t like my ocular asymmetry. Told to not alter anything and to cease unnecessary delays. Of note - the number to call didn’t ring (error message) and the chat takes hours to get a response). Order started to reprocess and was put on hold again while they asked if I wanted to cancel. Advised that I would not order from them again, but the order needs to go through and quickly. Advised that their processing center is out of the country and takes 2 weeks to transport, so they cancelled the order. Advised that I did not tell them to cancel order at all. Clearly their chat is either a bot or non-US based person with a poor grasp of language. I will pay more for frames to have good customer service - 3 weeks from order to delivery isn’t acceptable. My local shop can do it in 5 days. Of course I don’t have a response yet and it will likely be ‘sorry, you need to replace your order because we cancelled it” and if so, I’ll be done with the company. Update: order is finally in processing. Received a call from the main office in Michigan to confirm. Will update to 3 stars for correction, but work on customer service is still needed.

I received my order quickly. It took less than 2 weeks for me to get them from when I placed the order. I have been ordering from glassesshop for 4 years and I keep coming back because the cute styles and affordability. I really like the softness the pink 40% tint has. I have worn them every day since I got them.