Randi
Terrible experience
Terrible experience and a scam if you encounter any issue with the product. You will likely have no repercussions if they make a mistake unless you know how to take legal matters to a Canadian company, because the U.S. address is only a P.O. Box location. The sunglasses came with defective lenses and I messaged them within 2 days. Initially, they told me that my reported defect is “impossible” and that I would need to get a note from my eye doctor. I provided them a script following a new eye exam and Glassespro quickly claimed the scripts were different and therefore the “defect” was my fault. I then had my eye office provide a written note stating the scripts are equivalent, and any optometry business should know how to read a script when it’s from an Optometrist verse an Ophthalmologist. Once they finally admitted the scripts were equivalent, they next told me I have to get a “lensmeter” note from my eye clinic to prove they made a mistake before they would do anything. I went back and forth with Glassespro from February to June before just giving up. Never using this company again.