GlassesPros.comReviews of glassespros.com

Was skeptical of ordering from them at first due to the reviews and the fact they appear to be a relatively new business, but they seem to be the only NA based, online retailer that offers Zeiss lenses with DuraVision Platinum coatings, so I decided to test the waters. I ended up ordering some titanium ProDesign Denmark frames with their in-house digital (freeform shaped) 1.50 plastic lenses and AR/blue blocking coating. The glasses arrived 20 days later and they turned out to be very good. The lenses are nicely cut, edged and fitted into the frame. Optically the lenses are very sharp with minimal amounts of chromatic aberration when focusing on something off towards the edges of the frames; it's difficult to make a direct comparison with my prescription strength slowly increasing over the years, but from what I remember, they stand above everything except my high end Zeiss lenses when I first got them. The reflections the coatings give off are a bit less green than others I've had, but not as blue/indigo as the Zeiss coatings, and the shift towards warmer hues looking through them is more subtle than most coatings. One small complaint with the website is that when adding frames to the cart, it only offers adding higher index, trivex and polycarbonate lenses along with the frames. My prescription is still fairly low strength so I prefer the better optics and lower price of 1.50 index CR39 plastic, which necessitated adding the frames without lenses and more website browsing to add the lenses. Overall I'm impressed with the pair of glasses I recieved, and I plan on returning later for some non blue blocking Zeiss lenses for doing more color critical painting/editing/print work.

I have been looking for these frames at a decent price and this website had the best deal by far! Great frames and hard to find.

After waiting for 4 weeks and having gotten numerous pieces of false information, I finally was able to get them to commit to a ship date. As it turned out, it was just another lie to get me to go away. They told me they were going to send my glasses out on Feb 4 and sent me a tracking number on Feb 4th. Six days later (today, Feb 10), they finally dropped off the frame at USPS. (btw, they had previously promised to "upgrade my shipping" so I could receive them faster. Nope. Just another lie.) USPS tracking record showed that the label was created on Feb 4 and the package was accepted on Feb 10 at 11:28 am. Every time you get on them about the shipment, they either make up some stories or some excuses so you'll leave them alone. And when they can't make any more excuses, they tell you they'll give you a tracking number. If you think your problem is resolved, you are wrong. That's just the start of another waiting period. I've never dealt with a company so irresponsible before - so much so that it almost made me feel like I was talking to a wall and I'd be better served just to give up. Added details: Even replying in a public forum, this company is trying to lie about facts. My previous statement stands. The label was CREATED on Feb 4, but the item was never submitted to USPS. If you attempt to lie again in your reply, I will openly share the tracking number so everyone can see for themselves. USPS also confirmed that the sender never dropped off the items until Feb 10, which was a week after the label was created. This has NOTHING to do with COVID or USPS. I believe, to everyone on here reading this, shipping doesn't mean creating the shipping label; it means dropping off the item to the courier so it can be shipped. Blaming it to USPS and COVID when you never gave them the package is an excuse. Let's not omit the fact that your customer service "repeatedly" promised me of "upgrading" the shipping so it could be faster (which was also never done). All of these logistic problems aside, my biggest problem with this company is that they repeatedly lie to their customers. I will say this again. Since most of the communications were conveniently in your online chat, which I have a full record of in screenshots, if you try to lie to me or any other prospective customers on here again, I WILL share the information publicly in Google review and other reviews alike. Response to their reply: OK, so you really want me to share the tracking number on here so everyone can see when the item was actually dropped off? Creating the label on Feb4 and not actually shipping the item until Feb 10 is NOT 13 DAYS! Lie again and not only will I share the tracking number but also all the chat screenshots publicly! Added: You know what? Fine. I will just post the tracking number so they can stop lying and everyone can see for themselves how this company tries to lie to everyone over and over. Even now they are trying to defend themselves against this ridiculousness. I will repeat this again. My problem with them is not logistics. My problem with them is the repeated lies. Tracking: 9405511899223455315142 Shipping Label created on Feb 4 Item accepted on Feb 10 OH, AND LET'S ADD ANOTHER FACT: The shipment was partial. It did not contain all items in the order. So... 15 days? Well, it's been over a month, where's the rest of the order?

I originally went to GlassPros because they were the only ones who carried the frames I was looking for! The website was easy to navigate and the ordering process was a simple! And great price!!

This was a very easy order and the glasses are super cute

This was the only website that had the style of frames I was looking for. Can't wait to try them on!

Great website. Easy ordering process and a nice price. Will definitely do business with again. Love that I could pay with PayPal. Thank you!

La traduction en français est ardue car il faut à tous moments attendre et recommencer...sinon c'est très bien.