GlassesonwebReviews of glassesonweb.com

Good job guys, my experience was very good in the end, received what I ordered, actually ordered it twice. Good price , more that that, time will say about product quality and durability.

saw some mixed reviews about GlassesOnWeb, but I still decided to give them a chance and order my glasses. Overall, I had a great experience and the price was excellent—much cheaper than other places. From the day I ordered (February 27) to the day I received them (March 11), it took about 12 days total. They show the progress of your order, and I noticed my glasses were in the lab getting the lenses put in for a few days. I called to check on the status, and they told me the lenses were still being put in. However, the very next day I received a notification that my glasses had been shipped out. So my guess is they may not have realized the order was already ready to go until I called and they checked on it. Other than that, everything was smooth. The glasses look great and the price is hard to beat. I would definitely recommend them if you’re looking for affordable glasses online

Horrible experience, I ordered glasses thinking it might be fast delivery. I waited 3 days before I contacted them wondering why there was no status update on my order. I contacted them, was told the frames are on back order, 10-15 days. 14 days later I contacted them, only to be told they are on back order indefinitely. Now the frames are $100 more for a different color. I've been wearing busted frames for almost a month, I feel ridiculous. So i canceled my order. Terrible experience.

Will not honor the warranty for any manufacturing defect whatsoever. HORRIBLE experience! Do not waste your time trying to get frames from here.

I ordered a pair of Versace eyeglasses from my optical store in Toronto; I decided to check comparable online pricing. I found the same Versace frames for half the price at Glassesonweb.ca. I placed my order in the basket, then our internet went down :( GOW honoured the sale price without hesitation. I cancelled my initial order with my optician and bought the same frames from GOW. The pricing was substantially different: Optician price $444, GOW price $220. The frames were identical and came with the authentic Versace box and LUXXOR card. The customer service at GOW was exceptional; delivery took about 2 weeks, but in all fairness, we had a massive winter storm hit Toronto. Next time, I will order my eyeframes and lenses from GOW. Delivery was made by Dragonfly, who emailed regular updates - the driver even called to let me know he had arrived onsite with my package. My own experience with GOW and their customer service was fantastic from the get-go. And I LOVE my new frames, they are perfect. Thank you, GOW!

Ugly experience in buying frames of Persol OP 3189V Havana form this, mostly likely fraudulent. Paid the order a month ago, the item wasn’t in stock, waited for a week. Shipment was made by Intelcom instead of UPS Ground (as stated on the company’s site). As result the order wasn’t delivered . Pictures of the house main entrance was provided to courier and sales. During a month saler round around to involve us into relationships with courier company to make a full refund. They asked to wait until the courier will refund them. Still nothing until the case claimed to Police. Attention to customers: Plse, do read it carefully to avoid financial problems buying from this company. Hope, it will help.

Stay away. Ordered glasses a month ago. They still haven't been "made" yet. Let alone shipped. Sent multiple emails. Now that I want to cancel. They are not returning emails. Trust the reviews.

We ordered eyeglasses from GlassesOnWeb and never received our shipment. Despite clear proof that the package was lost in transit, the company refused to issue a refund or replacement. They told us to dispute with the bank! Communication was evasive and unhelpful, and responsibility was pushed back! This raises serious concerns about their business practices, customer protection policies, and compliance with consumer laws. I strongly advise consumers to avoid purchasing from them.