GlassesonwebReviews of glassesonweb.com

My experience in purchasing exceeded my expectations. Great pricing, and I had my glasses 3 days after ordering! Oakley frames, with all manufacturers packaging, of course in excellent condition.

I placed an order for sunglasses on glassesonweb.ca and unfortunately, I can confidently say it was a scam-like experience. Before placing my order, I called their customer service — a very unprofessional and strange individual answered the phone and gave irrelevant responses to every question I asked. That should have been a red flag, but the price was cheaper than other stores, so I went ahead with the order. I received a tracking number and was told the product would ship in 4–7 business days. After 10 business days, the status was still showing as “pending”. I tried calling again multiple times, and after two days someone finally answered. She told me, “Oh, sorry — your order is not available now, and you’ll have to wait 4 more weeks.” When I asked why they hadn’t informed me, she casually said, “We forgot to send an email.” Long story short: • I never received the product • I was not refunded • Their communication is poor and unreliable ⚠️ Be very cautious — this company raises several red flags. In my experience, they are not trustworthy.

Took almost a whole month to receive my glasses. When I finally got them the lense quality was bad and the glasses were the wrong size. I contacted them and they would not refund me for the lenses and charged a 15% restocking fee. I've also read reviews that they sell non authentic designer glasses. Mine are probably fake judging off the quality

This was my very first time ordering online. To say I was hesitant and a bit apprehensive, is an understatement. I had tried on a bunch of frames at my local eye doctor (fyieyes) and had narrowed my choices to two. One a dream by coach, and the second Tiffany and co. I looked online and read reviews and scoured the internet, and finally found the exact same coach frame for 500.00 less than what fyi quoted me. Apprehensive I then came on trustpilot, and read HORRENDOUS reviews. From it taking months and months on end to receive glasses, to then being wrong, or not receiving them at all. 🥺…: anyway, yes, I made a few calls for updates, as the web was a little confusing, also, I didn’t get a notification for each new step of the progress. It took nearly four weeks, but my glasses finally arrived and honestly, they’re perfect! Everything’s great with the lenses, the frame is legit, so I felt like after all the hate talk, this company deserved a little love! 🥰♥️😁 if you’re hesitant like I was, or getting cold feet, just go for it! I regret nothing, am beyond happy!, and will definitely use the website again!

The website shows they received my frames from the manufactureron the 20th. It's currently the 26th and they haven't shipped. Unacceptable.

So, I made the mistake of checking the review AFTER I placed my order. Immediately, I thought I had literally just thrown my money away. BUT, shortly after my I placed my order, I received an update on my order. I continued to receive updates regularly until my item was delivered one week later. My item was well packaged and was exactly what I ordered. Are they authentic? I wouldn’t know the difference, but they look great and ordering through glassonweb.ca saved me over $100. My experience was great.

Like others have posted, assume all purchases are "all sales final", and pray what you ordered is exactly what you get. I ended up making a PayPal claim. They had the nerve to claim they had not received the return. So I send tracking of course. Then they offered a 60% refund? On a new and sealed item? Then its not in the magic envelope. Took pictures of that too. Paypal saves the day!

Garbage dont waste your time buying there product its a cheap material and doenst look what is in the model picture plus the priscription is not good I only waste my $310 US dollars with this garbage glasses👎 Rayban