GlarrymusicReviews of glarrymusic.com

Bought a cheap (£99) electric piano for my kid who started piano lessons. Delivery was a bit slow (6 days) but the piano is fine. Doesn't sound like a Steinway but perfectly suitable for a young learner.

I bought a violin kit (case, rosin, tuner, the likes) from Glarry. I was excited to get back to playing. The sound post was shaking around and not in place, I contacted them, they could not do anything about it. On further inspection of said violin, it looks illy refurbished. Part of the back has obviously been replaced as there is none of the original wood/staining. The string frets look scratched out, tuning pegs look quickly drilled. I am quite disappointed.

I don’t know why people have had such a bad experience, I was contacted from start to finish with regular tracking updates. My bass was delivered within 3 working days in excellent condition, it’s a great bit of kit for beginners.

I purchased a GDP-105 digital piano from Glarry in July 2025... that did not work. After some polite discussion they said they'd send a new motherboard from mainland China. After 2 weeks the motherboard arrived but Glarry customer service went silent. I opened up the piano to replace the motherboard and found 2 unconnected cables. One ribbon cable was unterminated! I got no further support from Glarry. Not sure what could be done with the unconnected cables because there was no matching receptacle on the motherboard (sheesh!). Will pursue legal route for a refund

Should have read the Amazon reviews before I purchased direct from Glarry. Money taken, item not delivered. I chased Glarry who blamed Evri. I chased Evri who couldn’t be bothered to deliver item and sent it back to Glarry. All Glarry offered was a refund - I thought they might want the business and arrange for replacement item to be delivered but no , why bother. So refund received, will never purchase through Glarry again and an alternative item found with another supplier who wants our business 🥳

My husband bought me a piano for Xmas as I wanted to learn with my son. After just month, there was an issue with the connection. We bought from a third party on eBay who have failed to respond to communication so I contacted Glarry directly who won’t help despite being the manufacturer. They won’t even sell me a spare part! Nowhere to turn and over £200 lost!

I'm almost certain that every detail about their violins is 100% bullshit. "Aged maple" "fine crafted" among others. Nothing about the wood on any of this is finely crafted. The holes in the tuning pegs were forced through and cracked on the exit. The pegs themselves are actually mis-shapen. They do not hold tune. The fine tuners are actually broken. Opening the case I discovered wood shavings and dust, and even some noticeable mill marks on part of the body. Poorly painted lines around the body, the F holes are cheaply sawed out (but sanded really well to compensate for shotty craftsmanship), unwanted glue at every joint and seam, dents and scratches on the back, unwanted saw marks on the fret board, and what's supposed to be artificial wear to simulate the yellowed look of a used violin simply looks like someone did a piss poor job of staining, used 120 grit sandpaper to reveal the yellowed wood under the stain. There is NO way in hell that anything except for the chin rest and MAYBE the tuning pegs are maple, because it is so clearly pine that even Helen Keller could tell. The only quality aspects are the strings, the extra set given to you, the bow (but the actual horsehair is crap) and the rosin. The case is shockingly nice, I will say that, but everything else is screaming at me mass manufactured garbage. Even for under $100 I could go to a yard sale or a pawn shop and get a violin 10x the quality. This is an insult to the instrument and the men and women who make them, and everyone involved should be ashamed that they're delivering such slop.

Glarry music ask customers to pay for the return postage even is poor quality. Very frustrating experience and very disappointing as well. Can’t use it at all due to the poor quality.Never on the tune. This company needs sorting out.