Glacier Fresh Reviews | Read Customer Reviews of glacierfreshfilter.com

Glacier Fresh Reviews | Read Customer Reviews of glacierfreshfilter.com

Glacier Fresh reviews

409 approved reviews, newest moderated first

bob H.
Apr 23, 2026
never had any issues with the filters…EXELENCE PRODUCT
never had any issues with the filters not working. the shipping has always been on time as well. we have been ordering for sometime now and will continue to do so.
Response from Glacier FreshMay 19, 2026
We sincerely appreciate your amazing feedback! So glad our filters perform flawlessly and our shipping is always on time. Thank you for your loyal support all along, we will keep offering excellent products and great service for you!Looking forward to serving you again soon!
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John
Apr 17, 2026
After using the glacier fresh filter!!
After using the glacier fresh filter, it was able to remove a lot of things out of the water at the campgrounds. I know the water quality here is not the greatest. The p h. here is very high and it removes the calcium as well. If I keep using this I am shooting for more of a life time of the faucets and it is better for my body. Thank you for coming up with a portable filter that works. The others is just a plane filter that removes some of these but not all or the majority of the impurities Again thank you for such a great product!!
Response from Glacier FreshMay 19, 2026
Thank you so much for sharing such a detailed and genuine review! We’re absolutely delighted to know our Glacier Fresh filter works amazingly well for you at the campgrounds. It makes us so happy to hear it effectively filters out various impurities, balances high pH levels and removes calcium from local water. We’re glad this portable filter not only protects your faucets for longer service life but also brings healthier drinking water for your body. We truly appreciate you noticing and pointing out how superior our filter is compared with ordinary ones. Your recognition is the greatest motivation for us. We will keep optimizing our products to bring you more reliable and practical filtration solutions. Wish you pleasant outdoor trips all the time!
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Louie M.
Apr 17, 2026
Excellent water filtration products
First of all, excellent products. I also have their water softener in addition to the 3 filter setup. Quick turn around when ordering.
Response from Glacier FreshMay 19, 2026
Thank you so much for your kind words! 😊 We’re absolutely thrilled to hear that you’re loving our water filtration products – and it means the world to us that you trust us not only with the 3-filter setup but also with your water softener. That’s the highest compliment we could ask for. Fast turnaround is something we work hard to deliver, so knowing that you noticed and appreciated it truly makes our day. If you ever have any questions or need help with your system, please don’t hesitate to reach out. We’re always here for you. Thanks again for being such an awesome customer – and for taking the time to share your experience.
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Alexander
Apr 14, 2026
Excellent product
Great genuine product. Highly recommend. Much higher quality compared to what you could buy on eBay or Temu
Response from Glacier FreshMay 19, 2026
We’re absolutely thrilled to hear that you love the product and that you find it to be a genuine, high-quality alternative to what’s out there on eBay or Temu. That means the world to us. Our team works hard to make sure every product meets high standards, so knowing that you appreciate the difference – and that you’d recommend us – is the best reward we could ask for. If you ever need anything in the future, we’re always here to help. Thanks again for choosing us and for taking the time to share your experience. Wishing you fresh, great-tasting water and a wonderful week ahead!😊
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Russ B.
Apr 10, 2026
I trust this company, due to their actions.
After installing your product, I had several technical questions regarding a non-standard application. Your customer support staff answered all my inquiries promptly and provided all the information I requested. The support I received exceeded my expectations. Thank you for the excellent service.
Response from Glacier FreshMay 19, 2026
Thank you for your kind words – we’re truly grateful 😊 I’m so glad our support team was able to answer all your technical questions — even for a non-standard application. We love a good challenge, and we’re always happy to go the extra mile. Your kind words have already been shared with the whole team, and we’re all smiling over here. If anything else comes up — now or in the future — please don’t hesitate to reach out. We’ve got your back. Thanks again for giving us a chance and for such wonderful feedback. Enjoy your product, and have a fantastic week!
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Kim T. B.
Apr 9, 2026
Water filter Woes…
I ordered my normal GE water filter 3 pack as usual. Not usual was that somehow I got something added to the the order; it was some sort of mat or device. I know I never ordered it because I still don't know what it's good for. I couldn't take it off the order so I sent in the order followed immediately by an Email to your customer service explaining the problem. The next day I got an Email from your customer service telling me it might not have been my mistake; maybe the website. I got my filters, an apology and now have an excellent opinion of your company. All companies make mistakes. The best ones simply right the wrong as quickly and politely as possible. Like you.
Response from Glacier FreshMay 19, 2026
Thank you so much for your kind words 🙏 We really appreciate you taking the time to share your experience, especially when things didn’t go perfectly at first. You’re absolutely right – mistakes happen. What matters most is owning up to them quickly and doing everything possible to make things right. That’s what we always strive for, and we’re so glad that came through in how we handled your situation. Thank you for your patience and for giving us the chance to fix it.😄 It means the world to us that you now have an excellent opinion of our company. That’s the highest compliment we could ever receive. If there’s ever anything else we can help with – please don’t hesitate to reach out. Wishing you clean, great-tasting water and a wonderful week ahead!
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Scammed C.
Apr 9, 2026
Non-existent customer service
Ordered filters on a Saturday morning. Within 70 minutes, I realized I had ordered the wrong filters. I immediately e-mailed the company, both through their website and from my e-mail address, to cancel my order. No reply. On Monday morning, I repeatedly called their customer service number. Nobody ever answers. I e-mailed them again, but have received no reply. On Thursday, I received a notice that the filters I repeatedly tried to cancel have shipped.
Response from Glacier FreshApr 21, 2026
We are truly sorry for the lack of response you received when you tried to cancel your order, and for the frustration this has caused you. During the period you reached out, our customer service team was short-staffed due to unexpected personal leave, which led to your cancellation request being overlooked and your order proceeding to shipment. This was entirely our fault, and we deeply regret the inconvenience and stress this has put you through. We would like to follow up with you directly: has the after-sales issue been resolved to your satisfaction so far? If you still need help with returning the incorrect filters, processing a refund, or have any other concerns, please let us know immediately, and we will prioritize your case to make this right for you. Again, we are truly sorry for the poor experience. Thank you for your patience, and we look forward to hearing from you.
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Mike M.
Apr 8, 2026
We love the water filter
We love the water filter. After nearly a year, the water still tastes great. The customer service was great, too. Quick response, helpful answers.
Response from Glacier FreshMay 19, 2026
thank you for your incredibly kind words! We’re absolutely thrilled to hear that you’re still loving your water filter after nearly a year. Knowing that your water still tastes great means the world to us — that’s exactly what we hope for every single customer. And your shout-out to our customer service team really made our day. 💛 We always try our best to be quick and helpful, so it’s wonderful to know we got it right for you. Thank you again for taking the time to share your experience. If you ever need anything — filters, help, or just a quick question — please don’t hesitate to reach out. Enjoy every drop of that great-tasting water!
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