GK Figure WorldwideReviews of gkfigureworldwide.com

I got scammed. After many months of trying to contact and being ignored, I just received an email that they have returned my money, the amount I paid being €283 and they have returned €231. It doesn't even count as a refund to be able to claim in paypal, they have put the "Refund" note. If you plan to buy figures, go to Kaionation, don't think twice, this page is a scammer. Also, they never respond or attend to anyone who has already paid them. Update: they have refunded me the difference, they are legal, but it is true that they generally take time to respond and they have canceled my order that I was waiting impatiently

J'ai acheté une statue chez eux en avril, 1mois avant expédition et 3 mois pour la réception, il y a tout de même quelques point a voir : - reçu hier, la limite de temps des 3 mois respecté donc rien a dire la dessus - Quelque pièce cassée malgré que le colis été très bien emballé, rien a dire la dessus. Sur une figurine comme celle-ci avec beaucoup de détails et petite pièce je mis attendais quand même, je vais faire une demande de renvoie pour les pièce cassée, donc suivant la réponse je modifierai ma note ou non. - dernier point pour ma part, aucune communication après l'achat ! Pas très pro et pour le coup pas très rassurant non plus... Je me suis même demandé si j'allais recevoir ma statue. Donc c'est pour cela que j'attend de voir si j'aurais la chance d'avoir une réponse pour les pièce cassée. A suivre ..

Jamais de réponse, jamais reçu ma commande se sont des gros arnaqueurs

I pre-ordered two figurines in january 2023. One of them should be released last year 2022 q4 and the other figure this year q1 2023. I once wrote a message to them about the possibiliy to 'shipp orders together' and I receive a reply the next coming days. But a month later I tried to reach out to them again and ask about my order cuz I didn't get any notifcation. No answer after that. I tried again and again... probably 4-5 times in 2 weeks to a month in between- no reply. After I reach out to PayPal buyer protection in june to get my money back (cuz 180 days are almost over) GK replied the day after and ask about my email but due privacy on PayPal I gave them my order ID so they are able to find my previous mails. They again have not given any feedback. There was no comunication between me and them. I reported them to PayPal so they will solve my problem. On the last day of the deadline I received a message from PayPal that I got my refund and an hour later GK wrote an email to me, that the figures have not yet been released... that!!!! Are you kidding me six months has passed and on the last day I received my money back the only thing they could say is that it isn't released yet. I understand that there could be delivery issues but it doesn't justify that I've never received any notifcation about my whereabout of my order. That's the least they can do to any customer - notify them. Try better GK. I would not recommend you to order from this website if it's related to preorder stuff.

I put a deposit to a figur(7 weeks ago) since them i never get a confirm email (for order ore payment) ore a answere about my two emails (homepage and email here) pretty sad for a company them want big money. Saftladen kein Kunden Support !

Service clients aux abonnés absents malgré les nombreuses relances. Une catastrophe.

They have trouble with a certain thing favorgk had a while too but everything’s fine.Only the delivery takes quite some time nowadays.

My order was canceled months ago without my knowledge and no reason given and I never got a refund. They finally replied two weeks ago saying that the preorder was unavailable. They said I could transfer my deposit to another preorder. I have since sent multiple emails asking for my preorder deposit to be transferred and have received no reply. At this point I feel like I'm being scammed and may never get any figure or my deposit back.