Mari
Full refund
I pre-ordered a figure, but its release was cancelled due to low demand. I agreed to a full refund, but I’m still waiting for it; no matter how many times I reach out via email or WhatsApp about order #15460, I get the feeling that my messages are simply being ignored. I’m very disappointed, because I initially had a positive experience when I ordered my first figure, but the customer support is extremely poor and slow



