Giving Tree HomeReviews of givingtreehome.com

I ordered a black toilet. My contractors installed the toilet and then I realized the cord and remote were white. Thinking this had to be a mistake, I contacted customer service. Not a mistake. The black toilet comes with white accessories and I can’t replace the power cord or it could damage the toilet. They offered me a 15% coupon for a future purchase. That doesn’t help me at all. Awful customer service.

These guys are wonderful, I bought six bidet toilets from them two and amazon and four on the web site. Customer service very responsive never missing a text or message. They were out of stick on the gloss black toilet which I wanted since February. They fulfilled the order with a Matte black at my option and then they emailed me when the gloss black came in and ordered that. I kept the matte black and they made adjustments and gave me good will credit refund for buying for them. I am also very happy with the products. They are good looking and function well. Buy with confidence.

Terrible customer service! We purchased a smart toilet for over $1K. The toilet was received damaged out of the box and the company refused to replace the toilet or the damaged parts. There is no accountability for damaged products and we could not even get anyone to return our telephone calls. Terrible company, terrible products and terrible service!!!

I bought a freestanding bathroom faucet and a sink faucet from them but I chioce the wrong color which is not really matching, I exchanged the sink faucet from them. Nice customer service. Will buy it again for my kitchen.

Okay, this tub is amazing. The shape is so beautiful and practical. I looked at so many tubs when shopping for this, and almost no other had this beautiful curved shape. Now that it's installed, I keep noticing how not-pretty the other not-curved tubs are. This one is just gorgeous in my remodeled bathroom. The size is big enough to totally immerse my body, it retains heat really well, and the overall footprint is small enough to fit in my space. I love the center drain, and I haven't experienced that it accidentally releases when I use the tub. I used a wall mount faucet with it and it really looks stunning (okay, there's an LED fireplace above it too, which adds to the atmosphere!).

Impressed with the quality of their faucet, I'm gonna get a bathtub someday.By the way they are launching new products, I will keep up with them.