Justin
Very easy to work with. Fantastic service.
Very easy to work with. Fantastic service.
To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!
GiveForward (giveforward.com) has 219 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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219 approved reviews, newest moderated first
Justin
Very easy to work with. Fantastic service.
Jennifer
Thank you for the opportunity to raise funds and reach out to family and friends in our time of need.....your team was very helpful!
Emily
this website allowed me to create a fundraiser that shared triumphs, experiences, setbacks, and miracles with a large community with one simple click of a button. It made the process of raising funds very easy.
Christina P.
This company is just amazing!! The support, the easy navigation, and the RESOURCES that are available is just incomparable--seriously! This website was perfect for several different fundraisers I did, all with success because of the tools that were available to me. Thank you, GiveForward!!!
RSRW
I was quite satisfied with my experience with GiveForward, because it allowed me to give my family, friends and coworkers a convenient way to donate online. The vast majority of people who donated chose to cover the GiveForward fees themselves. A few did not, and others who wanted to avoid the fees just mailed us a check directly. It was also very simple to set up the fundraiser initially, to thank people who donated, and to give them updates. There were two things I didn't like about GiveForward. They sent automated e-mails soliciting more donations even after we'd reached our goal. To prevent that, I changed the end date of the fundraiser so it would be over instead of lasting the full 90 days. In addition, they promote themselves as being different because they have "coaches" to help you with your fundraiser. However, what you get are automated messages each week with a different suggestion about how to promote your fundraiser. The suggestions were already there on their website and I'd seen them all when I was reading about GiveForward before I decided to use them. So I thought I'd be getting coaching customized to us and our specific fundraiser, but it was all the same canned advice that goes to everyone who uses them. Nevertheless, my fundraiser was very successful and I would recommend them. Just don't expect personal coaching.
Response from GiveForwardSep 4, 2014
RSRW, it's wonderful to read that you were overall satisfied with your experience at GiveForward! I apologize for the automated emails sent to your Supporters after you reached your goal (congratulations, by the way). Please know the intention of these emails is to help you raise more money; at this time, they do not stop when a fundraiser meets its goal, but that's a wonderful suggestion and I've added it to a list we maintain to implement. Also, we are striving to make our Fundraising Coaches more proactive in helping fundraisers raise more money. Real-life coaches (like me) are available via phone, email, and chat with customized advice for every fundraiser. When you held your fundraiser, we may have been more reactive to inbound inquires and relaying advice to those requesting it. However, we are making changes to our processes and priorities to better serve people like you with relevant tips! All the best, Michael P.
Michaela
This service made it very easy for us to orchestrate a memorial fund. It was simple, straghtforward, and it operates with integrity. If ever the situation warrants, we will definitely use GiveForward again. Thank you.
Judith van P.
Creating a fundraising site on the Giveforward platform is easy. The —how to— information walks you through the things you need to do. Once you've named your fundraiser, a dedicated Giveforward coach is on your side, to help you set it all in motion, and cheer you on to make your campaign a success.
Debbie
I recommend this site for anyone who is feeling a need to help but is overwhelmed with where to begin/how to start the process. It's so much better than asking someone outright for a financial donation and a good way to keep everyone on the loop with updates and profess.