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GiveForward (giveforward.com) has 219 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Aaron N.
I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get ahold of anyone
Steven
When we first looked at this format it looked good. We also called them on the phone and spoke to them a couple of times. I thought the 8% fee was a bit high but they said it was because they included coaching. When we were finally ready to upload our info, this is when we discovered EVERYTHING changed. They are no longer available via phone and only communicate through email. The recipient of our site has series brain issues when dealing with text so this new policy makes it EXTREMELY difficult to communicate. They also changed the format of the way the page looks and made it more like social media. One of the reasons we went with them was due to their “other” interface. They claimed the new one brought in more funds but I seriously doubt it. Add to this they still charge 5% for NO COACHING!!! Just email support. Hell, i could have figured out the interface on my own for 5%. I should have gone to Youcaring but we were already invested so we stuck it out. I DO NOT recommend this site or format or staff to anyone as it will only cause you more stress than your going through. I also don’t know how in the hell they got 4 stars but if you read their latest ratings...you’ll see others are not happy either!
0987654321
FRAUD. Giveforward allows fraud by not checking accuracy of requests- Anyone can post anything to receive donation through Giveforward. see Nadine Kpanou fundraising request.
b
The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garbage listings with random letters and characters. The hand full of people who are featured on the site never seem to change. It's almost like they are either fake or incredibly lucky to have been featured. Who knows why they get the lucky break. Others linger and suffer with no donations even though they have cross posted everywhere. The general public never sees your page. Only those that you give your link. You could just ask people for money directly instead of sharing with this crummy site. The misleading part is that giveforward suggests that you donate to yourself to "encourage" others. Well we did that. We NEEDED money for my wifes chemo. The only people who donated were ourselves and a family member. Good job GF... stealing FEES from a chemo patient.
Response from GiveForwardApr 21, 2015
Hi B, Thanks for taking the time to leave us a review. I'm so sorry to learn that the site has not met your fundraising expectations. In the beginning stages of a Fundraiser, the people who are most likely to give are those who know the family personally. Next, a Fundraisers can spread to extended networks and occasionally even strangers when a community of people shares it on social networking sites. Our homepage features Fundraisers that are real examples for those thinking about starting a campaign of their own; they have multiple Team Members, lots of photos, and create regular updates, for example. I'm sorry that the advice to give to your own cause did not inspire others to contribute. If you'd like to seek a refund for that gift, I want to let you know you can log into WePay at https://www.wepay.com/login. Or, please contact your Coach at 312-322-1200 / [email protected]. He or she will be happy to offer more strategies and resources to help in your situation. You and your wife are in my thoughts! Sincerely, Michael & The GiveForward Team
Katherine H.
Giveforward allows fraud by not checking accuracy of requests-see Koltin Binford fundraising request.
Response from GiveForwardApr 20, 2015
Hi Katherine, Thanks for taking the time to leave us a review. If you have reason to believe a certain fundraiser on the site is fraudulent, please report it using the "Report fundraiser" form in the bottom right-hand corner. This will allow the coach assigned to that fundraiser to follow up and investigate further. Due to the concerns you expressed here, we removed Koltin Binford's page (it was closed and didn't raise any money). If you have any questions, please feel free to call us at 312-322-1200, too! Thanks again. -Michael & The GiveForward Team
Lisa
This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain but this company showed a lack of compassion and morals. I will never use this company again nor will I refer people to it.
Response from GiveForwardMar 6, 2015
Lisa, I'm so sorry to learn of your terrible experience with GiveForward. Thank you for taking the time to leave us a review. Unfortunately, when a Fundraiser receives multiple flags from different sources, we must take these allegations very seriously. I apologize that this process resulted in the close of your page. If you want to discuss this matter further, please contact us at 312-322-1000 or [email protected]. Sincerely, Michael & The GiveForward Team
Rebecca
If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of cancer, it sickens me!