GivebutterReviews of givebutter.com

Reliable, flexible, and well designed platform for collecting donations.

This is our second year using Givebutter for our fundraising. Each year we want things a little different and unsure of how to go about. We email support and they are giving us solutions and assisting making things happen rather than just saying No, we don't do that. I am extremely pleased with this platform

GiveButter has the very best chat support of any tool or software I've ever used. Even their AI bot is good! But if you have something more complicated, you'll get a helpful, friendly person on the other end, who works through the issue with you and is clearly very good at their job. Plus, this is available 24/7. This has made getting set up with GiveButter a total dream. (For comparison, we have used another, very expensive Blackbaud tool in the past. Their chat support team tends to not understand the issue well, and furthermore, they are only available M-F during business hours. For a nonprofit theater with shows during the evenings and weekends, this just doesn't work for us! GiveButter, on the other hand, has been great.

There is always a live person I can chat with if I need help and that is very much appreciated! All the support people I have "chatted" with have been extremely helpful and efficient.

Response time was quick and we were able to sort things out quickly. A+

Givebutter makes it SO EASY to start an important campaign - like when we celebrated my mom's birthday - and raise hundreds of dollars within hours. The staff cares about their customers and the Help staff seeks to share relevant Help Support links to help the user learn faster. I am very thankful. Eve was especially helpful today. Thank you, Givebutter!

It is easy to use for any platform.

We’ve been really happy with GiveButter so far! The website setup process was smooth and intuitive, and the final look is clean and professional. It offered the flexibility we needed, and navigating the platform — including handling donor tips — was pretty straightforward. The tipping model took a bit of getting used to, both for us and some of our donors, but we appreciate that it allows the platform itself to remain free. However, some donors found the language around "leaving a tip" for the processing company a bit off-putting. We really appreciate being able to notify different members of our team when donations come in. Overall, a great experience with GiveButter!