GivebutterGivebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Givebutter (givebutter.com) has 381 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 12 reviews with 4 stars · Clear filters
Hannah L.
When we were looking for a new peer-to-peer fundraising database, we were excited to find Givebutter! Givebutter has been an excellent company to work with. I have been so impressed by their quick response rate, helpful customer service, and communication along the way. If you are looking for a database to use, don't delay!
Response from GivebutterNov 8, 2023
Thanks so much for these kind words! We're so glad you're part of the Givebutter fam.
Len
It was the first fundraiser of this type we have done. It was easy to set up and run. We were very pleased with amount we raised. The biggest drawback is the incessant spam thaGiveButter.continues to send.
Response from GivebutterOct 10, 2023
Thanks for sharing this. You can always opt out of our newsletter by clicking "unsubscribe" at the bottom of the message. I hope this helps!
Todd
My overall experience with Givebutter has been terrific! I'm impressed with the way the solution has grown in the almost two years since I started using it. Givebutter making the courageous decision to share the app for "free" has been a blessing for my little nonprofit. When I need Givebutter support, every rep has been prompt, courteous, and delivered a perfect solution. It's great that Givebutter has added so many modules like auctions and continues to add new features. However, there are some items that most of us low to midrange users need to be addressed: * The Giving Hub pages need to be configured to allow users to customize the pages so it can better integrate with users' existing web pages and provide a consistent experience across the three Giving Hub pages. * Those of us using ticketing need Givebutter to deliver on being able to assign a Fair Market Value to items. (see "Fair Market Value / Deductible Amount (per item/ticket)" and "Per-ticket customizable receipts" post which includes screen shots of a sample FMV implementation from a competing solution. When those issues are addressed, my review will absolutely be 5-STARS!
Response from GivebutterJul 19, 2023
Thanks for buttering us up! The Fair Market Value/Deductible Amount upgrade is now planned and should be implemented by the end of Q4, 2023. We've got the other two items on our list and so appreciate those screen shots you provided! We'll keep you posted, and thank you for being part of the Givebutter fam!
Cultural L.
Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.
Response from GivebutterJul 19, 2023
Thanks so much for this feedback! We are working on a team-member specific supporter-feed that will allow individuals to see who their supporters are. I upvoted you on that feature request so you'll receive an email notification when that feature goes live!
