GivebutterGivebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Givebutter (givebutter.com) has 381 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Milton M.
It was very, very helpful and an easy to understand. The staff was friendly and helpful.
Response from GivebutterFeb 4, 2026
Thank you so much for sharing this, Milton! We’re so happy to hear that our team was friendly and that everything was easy to understand. It really means a lot to know we could make things simple and helpful for you. Wishing you continued success in all your fundraising efforts!
MaryBeth
The most impressive aspect of Give Butter is their outstanding customer service--available at all times. In a long email thread, when one rep became otherwise occupied, another rep would pick up the thread in a short space of time. All reps were knowledgable, patient and offered excellent, consistent solutions for our issues
Response from GivebutterFeb 4, 2026
Aww, this is so sweet of you, MaryBeth! We’re thrilled to hear that our team has been able to support you so well. It really makes us happy to know our help is making a difference for you. Wishing you continued success and smooth sailing with all your fundraising!
Barbara W.
I like Givebutter because of the prompt customer service -- either a chat or a human when needed. And the platform has a lot of flexibility.
Response from GivebutterFeb 4, 2026
Such a beautiful feedback, Barbara! We’re so happy to hear this. It really makes our day to know that our customer service has been helpful and that you enjoy the flexibility the platform offers. We hope your fundraising continues to be successful and full of wins!
Jeannie
Eve and all the technical staff with whom I have worked have demonstrated a solid knowledge of the product, respond promptly, provide clear answers.
Response from GivebutterJan 24, 2026
Aww this is so sweet of you, Jeannie! We’re thrilled to hear you’ve had such a positive experience with the team. Thanks so much for taking the time to share this. It truly means a lot! 💛
Jon P.
In addition to having a great platform, Givebutter nails the number one differentiator in professional services and support: responsiveness. We are new to the platform, but any time I've had a question, large or small, I'm immediately visited by a magical Givebutter sprite that walks me through things.
Response from GivebutterJan 15, 2026
Jon, this made our day! I love the idea of a magical sprite helping out. I’m so glad we could jump in quickly whenever you had a question. Super excited to have you here, and always happy to help as you get settled in.
Rose B.
All of my questions were answered in a timely manner. Excellent customer service.
Response from GivebutterJan 15, 2026
Thank you so much, Rose! Really glad all your questions were answered and that everything felt timely and smooth. Appreciate you taking a moment to share this. Always happy to help anytime
Nina D.
The interaction with agent Jasmine was excellent. Very professional and friendly. Communication was maintained every step of the way, even in the long pauses when research was being conducted. A+++ rating from me.
Response from GivebutterJan 15, 2026
Thank you so much, Nina! This means a lot. I’m so glad you felt supported and kept in the loop the whole time, even during those little pauses while we were digging into things. We’re always here if you need anything
Molly
Sheilla was an amazing and helpful person, fun to talk to. A real human - I believe!!! Answered all my questions.
Response from GivebutterJan 15, 2026
Aww, this absolutely made my day! Thank you so much, Molly. I’m really glad I could help and that our chat felt easy and fun. Really appreciate you taking the time to share this. Always happy to help anytime
