GivebutterReviews of givebutter.com

The customer service team at Givebutter is very friendly and responsive to our needs. I have had nothing but excellent service from them and always have a positive experience. They consistently provide excellent customer service and support.

Jeanie was a delight and very helpful in helping figure out what my next steps need to be. Unfortunately there is not a solution yet to the question I'm facing, but a workaround will have to do for now.

I love that I can get help and answers to my questions so quickly at any time through the chat with a real person (although the AI is better than most as well). If the answer to my question is "no" I am always directed to create or vote for a new feature request. The changelog is helpfully transparent so I can see what features are being requested, planned and completed.

We use the free version of Givebutter and it's been an amazing gift to our small nonprofit museum! The customer service is better than the paid platform I used at a previous job -- excellent AI bot response with a direct connection to a polite, helpful human if needed. We have all the major bells and whistles needed to track gifts and build our Capital Campaign including an awesome email service in Engage. Great product!

Answered my question quickly

Julius was very helpful and professional. He offered alot of information for what i needed for my project. He did a great job and asked if there was anything else he could help with and he was just a click away if I needed more help. Great job Julius! Rhonda Shelton Tall Oaks Coaching, Edmond, OK

When I first signed up with Givebutter I couldn't believe how amazing they were to work with and just how fast and easy it was to convert over to their system and begin bringing in donations. Now that I've been using it for almost a year - I truly cannot say enough good things about Givebutter! If you are with a small yet mighty nonprofit like I am - it is a game changer. So much time given back to us by how simple and user friendly every step is from initial campaign setup to financial tracking to the integrated CRM of Givebutter Plus. We've consolidated 3 separate softwares that were previously used into the Givebutter system and the workflow automations help make sure that our donors receive the gratitude we feel while preserving our limited time. Beyond the many integrated functions and free templates - all of which actually work and are not buggy like some others out there...the Givebutter support team cannot be beat! Every time I have had a question - minor to complicated - I'm able to resolve quickly and completely using either the online chat (it's a real person) or by calling (wait time of seconds)...and if they are not able to resolve immediately and need to look into a question further, they stay in contact via the chat providing updates on the wait so you don't feel like you've been sent into a customer service black hole of uncertainty. That level of high-quality customer service is rare these days and in my opinion, Givebutter is currently setting the standard.

Givebutter is a great tool with excellent support