GimmeReviews of gimme.care

This is my first time reviewing on Trust Pilot. Both my daughter and myself set up accounts with Gimme Care. We have had nothing but problems, and what should be a really simple process has been a headache. I’ve messaged them and emailed with no response. There is no phone number, so you cannot speak to anyone. We both canceled the service after they screwed up both of our orders. (we live in different locations.) I have had to contact my bank to stop payment and file claim. I hope this ends it and I never have to deal with them again. There was one agent that was helpful and her name is Chloe. However, an agent named Mary was extremely rude over the messaging system to my daughter. We were just simply trying to get problems resolved. They stopped communicating completely.

Every step was so easy! Customer service made sure I had everything I needed to get the product quickly and efficiently!

OK, I will say it was a little rocky at first. There was a bit of a delay with the shipping however it was on the part of FedEx. It wasn’t Gimme which I had mistakenly blamed for the mishap. Gimme does not conrtol what happens at the pharmacy end or shipping end. So I learned that lol. My package was a day late based on FedEx “track my order” email I received. however after talking with FedEx, they said it wouldn’t get here till the next day which is what their records stated. For some reason they had 2 different trackings going on. I called the pharmacy and they put me at ease that it had 3 days allowed to be unrefrigerated. The packaging was not chilled or cool when I received it but the temp was below the breaking point which is good I guess. It would make me feel better if the pharmacy was more prompt on shipping but Gimme can’t control that end of it :/ overall because of the delay and frustration with fedex, Gimme did give me a $25 credit so I appreciate their response. Also, this is my first time ever taking Tirz, I started on a Wed and today, Saturday, I’ve already lost 4.8 lbs. I feel pretty normal, just not hungry all the normal times which is nice. It’s working me so far.

BEWARE!At first I had no regrets with this company until my second order was shipped to my billing address instead of my shipping address… FYI, I never even asked for a second order to be shipped and they went ahead and did without my authority… but that’s not the issue I have. It’s so much bigger than that…. I have a picture from the FedEx showing my front door picture in Arizona they insistedthat it was shipped to California to a post office that it was left out in front of a post office. We’ve been fighting about this since April. We are now almost in September and they have done nothing about this. They just keep throwing me from person to person through emails and I get no answers from this company. this company has no idea how to take care of the customers. I have so many different emails. They have no idea what they’re doing! at this point, they still owe me $500 now they say they can’t ship it to California. I’m not even sure how this company is surviving…BEWARE!

I've been with them for about 7 months. Mostly satisfied but they're customer service is spotty at best. Very hard to get a straight answer about shipments and basic how to's. Still waiting for my last shipment to arrive although it's been almost 4 weeks since I paid, I'm out of meds and my shot is in 3 more days. Unacceptable. Probably time to change provider. Update 1. They saw my review, contacted me and apologized for the issue. They never told me why it happened in the first place. Also, they expedited my shipment which should arrive a day before my shot. Added one star. Update 2. Got my meds today. Took only 3 day once shipped and still cool. Shot due tomorrow. However, I take 15mg per shot and that takes 2 syringes per shot or 24 total over 12 weeks. I got a total of 10 syringes and 10 cleaning pads.

I was skeptical on choosing a provider for my GLP1, but I am definitely glad I decided to go with Gimme. The process was a breeze from the initial questionnaire all the way to receiving my vials in the mail.

My first order with Gimme.care went mostly smoothly — it arrived about two weeks after I placed it, and I felt comfortable setting up automatic refills. Unfortunately, my second (automatic) refill has been a completely different experience. The order was placed 10 days ago, and a few days later I received tracking information. Today that tracking suddenly shows as canceled, yet the Gimme.care portal still lists the order as “Sent to Pharmacy” with the same tracking number. No updates, no explanation, and no movement. My next dose is scheduled in 2 days, and at this point it’s clear that won’t happen. What’s even more concerning is that multiple people on Reddit are reporting the exact same issues — stalled orders, canceled tracking, and no response from support. A service that handles time‑sensitive prescriptions needs to be reliable and communicative. Right now, Gimme.care is neither. I hope they address these fulfillment and communication problems quickly, because this is not acceptable for patients who depend on timely medication.

Easy to do! Worth it!