Renee T.
Reorder Fulfillment Nightmare
At first things seemed fine. Then when reorder time came., I expressed that I was shorted a dose. I'm a scientust so I'm familiar with dosing and syringes. I also wondered why the refill was scheduled so late. I was told afterwards that I could have ordered it soone, even though there was no way for me to know that and I had followed the prescribed schedule. My last dose was August 25th it is now September 12th and I just found out that my prescription was canceled and redirected to another Pharmacy because Bordeaux in Louisiana is having fulfillment issues. When I reached out to gimme care they told me that they would let me know as soon as it was redirected to another Pharmacy and I was still expected to wait another 7 to 10 business days. I only got this update because I took matters into my own hands and then asked them about it. So it will be around a month that I have had no medicine by time I receive my new prescription. Robotic responses to my emails werenr very discouraging plus it was never addressed, not one time, that I felt like I have been shorted medication.
Response from GimmeSep 13, 2026
Hi Renee, we are truly sorry to hear about any delay with an order and the potential impact on treatment continuity. Ensuring seamless access to care is our top priority. If there was a delay in your delivery, please email us directly at [email protected] or open a chat through Gimme.care so we can prioritize getting this resolved.



