GiftagoReviews of giftago.co

Response from GiftagoNov 30, 2023

Hi Amy, We are genuinely sorry to hear about the issue with your daughter's Christmas gift, and we sincerely apologize for the inconvenience caused. We have already sent an email to address and resolve the problem you've encountered. Kindly check your inbox for further details. Our aim is to ensure your satisfaction, and we appreciate your understanding in this matter. If you have any additional concerns or questions, please feel free to respond to the email or reach out to us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Response from GiftagoNov 30, 2023

Hi Ashley, We sincerely apologize for the disappointment with your recent purchase. We regret any inconvenience caused. Upon reviewing your order, we observed that the selected size was 30"x40". We understand this may not have met your expectations, and we offer larger sizes such as 50"x60" and 60"x80". We apologize for any inconvenience and would like to discuss options to make things right. Please contact our customer service team at [email protected] so we can address your concerns. Thank you for bringing this to our attention, and we appreciate your understanding.