Giant EagleReviews of gianteagle.com

First prices are wrong. I look up egg prices on their website and it says $5 to $9. I get there they only have one brand I never heard of and it is $13.99 for an 18 pack. They have one aisle marked as waffles and ice cream. It has veggies and all kinds of other stuff. How do you shop if you can't find anything? The prices are higher than all other stores. They pretend prices are lower because digital coupons but you only get those online and their website sux. They haven't upgraded or remodeled this store since Pittsburgh had 3 good sports teams. Their conveyor belts are 3 feet long it takes forever to checkout. My cashier seemed to only be able to use 1 hand at a time and no bag boys were present.

Customer service

I would shop at this store more frequently if they would stop misleading you with all of these digital coupon tags. Is there a reason you cannot charge someone the same price for the product the doesn't have a digital coupon? You can't collect any more data off of what I purchased there. So it has to be just a ploy to get you to buy things and pay full price for them when you get at the checkout. Shameful. Diana

Absolutely disgusting prices. They should be ashamed but they’re obviously not. $10 for a 12 pack of pop. I couldn’t find any 24 packs so I figured they stopped carrying them because no one could afford them! $7 for a 4 pack of ice cream cones?! They were always pricy but give them an excuse (inflation) to raise prices and they will do it every time. Forget them caring about their customers. The only thing they care about is what’s in said customer’s pocket. They give the sob story that they have to raise prices because the costs are so high yet I guaranteed their recent earnings are through the roof.

The Giant Eagle store in Willoughby, OH may be good but the pharmacy needs a new manager. Why should I wait 3 days for refills on my prescriptions? I have been having problems with refilling my prescriptions so I switched to 90 day prescriptions. Yesterday I called in 5 prescription refills. Today only 2 prescriptions were filled. It doesn't do any good to complain because the manager is young and does not care about customer service. Ditto the store manager. The whole pharmacy should be overhauled. I will have to move my prescriptions elsewhere for better service.

I purchased two small steaks for $16.00 from the Giant Eagle on Hayden Run. They were so stringy and tough throughout that we were unable to eat them. Often their produce is moldy. I will never purchase from them again.

This is the 2nd time at tge frankstown road giant eagle thst my scanned advantage card did not register. And their sale items were not in the system.either.checked my receipt when i got home and found i was overcharged and none if my fuel perks were applied.attempted to contact customer support that is also fruitless. Finally got ahold of a libing person who informed me i had tonwsit 24 hours until my purchase registered in the system. Then received email response to my contact form.and was condescendingly told i need to .use my advantage card when i shop.i had repeatedly stated i scanned it and it did not register for some reason.i was overcharged on sale items my activated offers did not get applied mybperks were not applied.and i was grudgingly told as a "courtesy "they would give me some perks.i filed a complaint with the BBB. This store is horrible.i don't have issues at shop n save. addendum customer support blames me for their system failure. Claiming i did not use my advantage card.despite their system not having current sale items ringing up.

Don’t buy gift cards here wasted 150$ on an Amazon that was did defective and of course the managers declined me despite having the receipt so don’t buy a gift card or anything else here