I shopped the Monday nite before thanksgiving and was the second from last cust to check out … a wonderful boy named Josh S. Stayed late , checked me out was so very polite then packed my extra large order up and got me to my car n loaded my car .. thank you again Josh for your commemorable service with a 🙂LindaTaylor
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Daniel V.
This is why I don't go to Giant Eagle anymore
Well first of all I'm sick and tired of going to the Boardman location and every time I buy produce that says it will expire in 5 to 7 days I put it in my fridge and the next day it's rotten I would not feed it to my pigs If I Had a Farm and how about the fact that they keep putting seated grapes in seedless grape areas and you can't see the print on the seated grape containers very well it's real tiny and when you see seedless grapes well that's what they must be and I'm also tired of their prices where they charge three times the amount of any other store and then they want to cry and say they're giving you free gas well if they're charging three times the amount of money for food they're obviously not giving away free gas other stores have the same program their prices are half the money and they're giving away free gas as well which are miles away from the store that you go to a Giant Eagle in Boardman Ohio and the reason I gave it a one-star is because you can't give it a no star so the lowest you can give it is a one star. I'm also tired of when I do have to call the customer service department I'm calling another country probably the Philippines I am sick and tired of jobs not staying in America and then the stores at Giant Eagle oh we're never going to go ahead and replace people with automated systems bull crap every time I go in there they have more automated checkouts than people change it or I'm never coming back ever and nor will my entire family
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Larman
Doing the best that they can in this…
Doing the best that they can in this tariff, no tariff environment.
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Henry B.
How's up there?Getting my medicine for…
How's up there?Getting my medicine for 7 years.Then his guy came in to the pharmacy and mow he was a real piece of work.I turned it in none of my medicine ever filled in a that I wanted it filled people treat you like with dirt there they didn't care they had your business. They're not this games. I turned them in the last 5 months that I had to go out there and deal with. Now I'm banned from the pharmacy. Pharmacy, I'm banned from the grocery store. Just for speaking my mind about the pharmacist department. They didn't care if you had your medicine or not. Don't ever go there to get your medicine.It's an all dave sure and then mow wants to come down and in fight with you. Since he's saying me come into the pharmacy department, he was charged. Not me, but I've turned it in several times to the main headquarters. Next thing I got was a call. Saying, behave myself, and I told them I'm what I thought about the whole grocery store in the whole pharmacy all. They have, it's a checkout counter. As a bunch of old hags with attitude. problem. But I got bored from the pharmacy in a grocery store and I never yes, I said what I thought about the way things was run now, couldn't afford a d*** thing in that grocstore. medicine was a game, but that's what you get for a for complaining about your service.The whole place sucks but I warn you don't stay at that pharmacy.He couldn't handle before a rite aidclose down please don't do any business with them crooks. out there.Cause I treat you like the man on the news having a skimmer, he did. It was on channel 11 news, it August 14th, but how the man was got ripped off by their didn't even check their devices lazy. I don't work here whatever you do.Don't go to John neighbor and get any medicine or any groceries.Cause you'll pay dearly
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Anuta E.
Spoiled food
Over the past couple of months, I’ve repeatedly purchased spoiled food from this Giant Eagle. Some of the items had expiration dates as far out as November 2025, but they smelled bad and were covered in mold. I had no problem returning them, but it seems like the store has become very negligent with proper storage temperatures and dryness requirements.
The fruit and vegetable sections always require careful inspection before buying—there are often rotten tangerines, oranges, and tomatoes. In the cafeteria section, I would strongly advise against purchasing boxes with yellow "Extra Savings" stickers, and even items marked as "Fresh" may already be spoiled.
This store has become worse than Walmart in terms of food quality. It seems like they no longer care about the condition of the products they sell.
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Robin E.
Horrible
Wait times to pick up are ridiculous & then you just have to hope that even though you requested for a prescription to be refilled twenty four hours prior, it's probably not completed or if so, only half of it is completed.
BB
bridget B.
Okay Dokay…
Over all the stores clean and well stocked he had the front of the store when you first come in with the Gatorade that's a little confusing with the buy three get three it doesn't save by three bottles I was thinking by three eight packs and get three free but that's no biggie. I did however get some pork chops and I don't know what part of little piggy that you got to sausage but it wasn't no boring pork chop I'll try to leave a picture..
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Romano
The prices are pretty high and the…
The prices are pretty high and the staff are not that great. I've had bad experiences with meat in particular. Leathery beef, roasted chicken in a leaking container, roasted chicken still pink where the drumstick touches the body. Definitely watch out for the expiration date as they are not always on top of removing items that are expired. My biggest complaint is the checkout, it just takes way too long, my record must be close to 20 minutes wait time in the checkout line.