Giant EagleReviews of gianteagle.com

The prices are pretty high and the staff are not that great. I've had bad experiences with meat in particular. Leathery beef, roasted chicken in a leaking container, roasted chicken still pink where the drumstick touches the body. Definitely watch out for the expiration date as they are not always on top of removing items that are expired. My biggest complaint is the checkout, it just takes way too long, my record must be close to 20 minutes wait time in the checkout line.

Produce is not that good for those high prices. Alot of it old and I asked why they said their short staffed

Lack of cashiers, shelves a mess, the fresh food was old (example: ginger dried up and hard, green leafed veggies were leaking, food is starting to stay on shelves too long because they rot inside containers and bags.

Customer service

I used to buy rotisserie chickens at giant eagle. But now they put them into floppy plastic bags that leak. This one leaked grease all over the floor in my 4 week old car and all over my kitchen counter. I won’t be buying rotisserie chicken ever again unless they start putting them into those tightly closed plastic containers.

I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. but 2. (being the thing that will keep me out of the store....a cashier was as sick as a dog. She hardly had a voice and could hardly hold her head up. She had already rung up half of my groceries before I noticed...I went home and wiped down each food item with sanitizing cloths then soap and water. I through away the bananas and food that shouldn't be wiped off. WHY would you allow such a sick person to work and spread germs to your customers???? I'll go to Kroger's from now on. Too bad. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! That's just plain irresponsible and rude. This Giant Eagle is in Blacklick Ohio on E. Broad.