Jaynie W.
The finance dept needs help
The finance dept needs help . They kept meds from me saying my payment didn’t go thru but the same account used every time. The meds are expensive and paying 135.00 on top of that for “membership” . They made it difficult to cancel. All the while charging me the membership fee for what? Shame on Zealthy!
Response from ZealthyOct 24, 2025
Hi there, we’re truly sorry to hear about the trouble you experienced with billing and access to your medication. We understand how frustrating it must feel to be charged while facing payment and cancellation issues. This isn’t the smooth and transparent experience we want for anyone. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to make this right. Thank you, and I appreciate you bringing this to our attention.



