High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This is a complete scam. If you sign up for their service, they will not cancel it. Even if you cancel it on your own, they keep billing you. There’s no one to call and the emails seem scripted. Beware. I’ve had to contact Visa to cancel it.
Response from ZealthyNov 20, 2025
Hi there, we’re truly sorry to hear about the trouble you experienced with billing and cancellations. We understand how frustrating it must be to feel charged despite canceling. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to resolve this. Thank you for sharing your experience.
JE
Jess
what made this experience useful was…
what made this experience useful was the line of communication
in the app and the phone
Response from ZealthyNov 20, 2025
Hi there, we’re so glad to hear that our communication through the app and phone made your experience useful! Thank you for sharing. It means a lot to know our support makes a difference.
CB
Cassidy B.
Zealthy is the definition of gangster…
Zealthy is the definition of gangster and defrauding the public. They are some offshore company that assumes fake merchant names to rob people blind by stealing credit card information from consumers to charge people for items never purchased and never shipped or received. They are scammers and do not have any live operators or working telephone numbers. Be aware and report them to law enforcement as the Dept of Justice and FBI should be investigating Zealthy for defrauding the public. They are charlatans and steal credit card information while assuming different merchant names to steal from the public and the banks. File police reports and report them to your bank and FBI.
Response from ZealthyNov 19, 2025
Hello Cassidy! I am truly sorry to hear that you are feeling this way. However, Zealthy is 100% a legal, operating company within the USA. All the pharmacies we use are in the USA. The pharmacies we work with are certified by the National Boards of Pharmacy and are monitored by state pharmacy boards. To provide more clarity, we work with our partner pharmacies that use FDA-registered suppliers to ensure orders are properly developed, processed, shipped, and delivered. We do have a direct phone number, email address, and team that works directly on the messaging board of your account. For help with your account, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
AC
Amanda C.
It was easy and didn't require kind…
It was easy and didn't require kind person office with the dr
Response from ZealthyNov 19, 2025
Hey Amanda! I am so happy to hear that things are going so well. This is exactly what I love to hear! I agree, that being able to do everything online can be so much more convenient. We would love to turn your 4-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
LO
Lovelive
This is a scam company
This is a scam company. I told them multiple times to cancel my membership. And they continued to charge my card anyway. I had to cancel my card so they couldn't take anymore money.
Response from ZealthyNov 19, 2025
Hi there, thank you for sharing this, and I’m truly sorry you went through the frustration of requesting a cancellation multiple times and still seeing charges, which would upset anyone. Your experience matters, and feedback like this helps us see where we need to improve. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days, and I look forward to helping you 1x1 to make this right. Thank you.
TG
tina G.
Payment plan
Payment plan
Response from ZealthyNov 19, 2025
Hello Tina! Thank you so much for taking the time to post a 5-star review about your Zealthy experience. I love hearing that being able to use Klarna as a payment method has been so helpful. I do agree that being able to break those payments up makes things so much easier! We are all excited to be alongside you on YOUR journey! If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
VI
Vicki
The process was simple and my…
The process was simple and my medication came as promised. We will see how it works.
Response from ZealthyNov 18, 2025
Hi there, thanks so much for sharing this! We’re glad to hear the process felt simple for you and that your medication arrived just as expected. That kind of smooth start is exactly what we aim for, wishing you great results ahead. We’re here cheering you on!
AA
Amir A.
Zealthy.com is a predatory and fraudulent business practice.
On 07/29/2025, I entered my information on Zeallthy.com with the intent to purchase a GLP-1 weight loss injection service, advertised at $39.00 for the first month, followed by $99.00 per month. They didn't mention a membership at all.
As soon as I accepted to pay the initial $39.00, I was immediately notified that I was ineligible for the weight loss injection due to my medical history (Type 2 Diabetes and on Insulin). The $39.00 was then deceptively claimed to be for an unwanted "membership," not the advertised weight loss injections.
After several conversations with Zeallthy.com representatives, I secured a refund for the initial $39.00, confirming the cancellation of any service or membership I did not want or qualify for.
Despite the clear cancellation and ineligibility, on 8/29/2025 approximately 30 days later, Zeallthy.com charged my credit card $135.00 without my authorization or consent, again claiming it was for a "membership."
Then another authorized charge again on 09/26/2025: Despite the clear cancellation and ineligibility. On 9/30/2025 approximately 30 days later, Zeallthy.com again charged my credit card $135.00 without my authorization or consent, again claiming it was for a "membership."
I did not receive any service; I was explicitly told I was ineligible for the advertised weight loss injections or any other service, and I actively canceled any implied membership after the initial transaction by several phone calls and emails.
These charges are unauthorized and fraudulent.
I am reporting Zealthy.com as a predatory and fraudulent business practice.
Response from ZealthyNov 18, 2025
Hi there, thank you for sharing this. I’m truly sorry for the stress and confusion you went through. Being told you were ineligible, canceling right away, and still getting charged would frustrate anyone. You deserved clearer communication and for your cancellation to be honored. I want to personally review what happened and help make this right. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I respond within 1–2 business days and will work with you 1:1. Thank you.
