Anne S.
So far so good.
So far so good.
Response from ZealthyJan 10, 2024
Thank you for the review. We genuinely appreciate your time in posting!

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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5,549 approved reviews, newest moderated first
Anne S.
So far so good.
Response from ZealthyJan 10, 2024
Thank you for the review. We genuinely appreciate your time in posting!
Torry H.
For the first two months everything sent well with my Tirzepatide medication. The site specifically says that the medication will be around $200 per month and slightly more as medication increases. Well along with my $135 membership fee. The medication went from $250 for first month to $650 for month three! Totally unethical. I will be reporting this to the FTC. This gets you realed in at one cost then almost triple the cost after you are committed. I contacted the company multiple times but they pretty much didn't care what the site said about cost.. the price is the price.
Response from ZealthyJan 10, 2024
Thank you for bringing your concerns to our attention, and we sincerely appreciate your feedback. Your well-being and peace of mind are of utmost importance to us, and we have taken your feedback seriously. As your prescription increases the monthly pricing increases as well. If you're comfortable on your current dose then you always have the option to stick to that all you need to do is let your care team know. Alternatively, our 3-month options are more affordable since you'll receive 20% off on the medication.
Miranda P.
Zealthy has made it easy and affordable to be a healthier me
Response from ZealthyDec 23, 2023
Thank you so much for your positive review! We're thrilled to hear that Zealthy has had a positive impact on your journey to a healthier lifestyle. Making health and wellness accessible and affordable is at the core of our mission, and we're delighted to know that you've found our platform to be user-friendly and cost-effective. If you have any suggestions or feedback on how we can further improve your experience, please feel free to share. Your well-being is our priority, and we're here to support you every step of the way. Here's to your continued success on your health and wellness journey with Zealthy!
Carissa M.
I would STAY AWAY. This feels like a scam. First charged $50 to initiate service which I understand then told they couldn’t locate my insurance information after I uploaded pictures so I can get the medication approved from insurance went back and forth with them and they couldn’t locate me. Out of desperation I decided to use the compounded version of my medication , then charged another $215 for membership Fees and then $390 for the actual medication… all while being told by various people my payment didn’t go through yet I can see the charge on my credit card. I reach out for answers and to find out the status of my order and all I get told is it’s pending… why is that?! I have been going back and forth with them for almost 20 days! Why is it taking so long to ship out to me?! This feels like a scam!
Response from ZealthyDec 23, 2023
I'm sorry to hear about the challenges you've encountered, and I appreciate you bringing this to our attention. Your experience does not meet the standards we aim to uphold, and I want to assure you that we take your concerns seriously. I apologize for any inconvenience caused by the difficulties in locating your insurance information and the issues with the payment process. This is certainly not the experience we intend for our users. I understand your frustration with the delays and the uncertainty surrounding your order, and I assure you that we are actively looking into the matter to resolve it promptly. Please allow me to investigate this matter further and expedite the resolution for you. We have requested additional information to find your account since it is not under the name on your review. I'll work with the relevant teams to provide you with a clear update on the status of your order.
Spencer B.
Absolutely the most non functional organization I have ever had the misfortune of dealing with!. Do not waste your money or time! I have been now charged for my second month and not one thing has been accomplished. They sent me a months worth of the compounded Mounjaro but it was the 2.5 mg dose rather than the 15 mg I was on. I contacted them and it got shunted from person to person with it still to this day not being resolved. Worse of all is that all I asked for was a simple prescription to be sent in to the pharmacy. I didn’t need prior authorizations or anything complicated as I was paying cash. They keep saying (when they actually respond back) that they are going to have the script sent in but two months and nothing. Once you hand over your money, support is virtually nonexistent which is catastrophic in this case since no one on the organization seems to communicate with another. I am not at all joking when I say the organization is COSMICALLY BAD. Save yourself the migraine and look elsewhere. UPDATE: It is extremely pitiful that Zealthy responds quicker to negative reviews than their own patients. Also, form responses? Do better.
Response from ZealthyDec 23, 2023
I'm genuinely sorry to hear about the challenges you've faced, and I truly understand your frustration. Your experience is not reflective of the level of service we aim to provide, and I sincerely apologize for any inconvenience caused. I want to assure you that we take your feedback seriously, and we are actively looking into the issues you've raised. It's disheartening to hear that the resolution process has been slow and communication has been lacking. This is certainly not the experience we want our users to have. I will personally investigate the status of your prescription and ensure that it is expedited to the pharmacy as quickly as possible.
A. M.
SCAM! scam scam! I signed up in November to receive compound medication for $324 for a few months with a discounted membership fee, they still charged me $135 for a monthly fee (Nov and Dec) and $275 to order weight loss meds. I never receive the medication and the responses are from all different people that don’t answer my questions or resolve my issues. I immediately canceled my membership and disputed the charges with my credit card company. I’m advising everyone to STAY AWAY! I’m still getting emails from them to sign up and I already unsubscribed from them. I feel like I’m stuck in Zealthy Hell. Edited Dec 21 2024: I don’t think it’s nice that they flagged my review as being a fraud when they are the ones being fraudulant.
Response from ZealthyDec 21, 2023
We deeply regret to hear about your negative experience and want to sincerely apologize for any inconvenience you've encountered. This is certainly not the level of service we aim to provide, and we take your concerns seriously. We understand the frustration you've experienced, and we want to assure you that your feedback is crucial in helping us improve our services. Your concerns are being taken seriously, and we are implementing measures to prevent similar situations in the future. If there's anything more you'd like to share or if you have specific details about your account, please contact our customer support team directly. We are dedicated to resolving this matter to your satisfaction. Once again, we apologize for any inconvenience, and we appreciate your patience as we work to make things right. Could you please provide us with your account details or contact our customer support directly? ([email protected])
Rachel D.
The reviews are so mixed but I truly believe this is a scam. I signed up and was denied my main medication and then they said I could request another but only if I signed up for 3 months membership, which like an idiot I did. Then my prescription was “in process” which it has stayed at. They now want a medical visit which is another $99 on top of what I already paid for membership and the prescription. They take 2-3 days to reply and then it’s generic answers, not addressing my concerns. Edited: I got a response on here within 24 hours but have not gotten any response to my messages on their site. So up to this point I have paid them $265 for nothing. Day has gone by and it’s 11pm still no response from them besides here which means nothing. So sticking with SCAM. Edit 2: they flagged my review as fake and this site had me send in screenshots to prove this was all real which I did. Interesting you can flag my review but can’t answer me! They ended up saying they had sent me the wrong link and it wasn’t $99 to book my dr apt, so I booked the apt, but they didn’t have anything for 2 more weeks except for Christmas Day. I asked if they’d be sending anything to me in the meantime and I got another run around response with no answer. I will update this after the dr apt on Jan 8 which was the earliest I could get Final update: they refunded my extra months of payment since medication was denied but said they wouldn’t refund the $49 signup fee. When I asked what the signup fee was for then they gave an answer which literally showed they were scamming. I told them I reported them to Chase for fraud and interestingly I got several immediate responses and a full refund. Stay. Away.
Response from ZealthyDec 21, 2023
We sincerely apologize for the challenges you've faced and the frustration this situation has caused you. Your experience is certainly not reflective of the service we aim to provide, and we understand your concerns. Upon looking at your account, I see that you have paid the $49 for the first month of membership and $216 for the next two months of membership since you requested 3 months of medication. I have reached out to our lead provider to get your prescription request addressed today. My sincere apologies for the delay.
Katina K.
This company will charge you for medication and never send it to you. Despite my repeated outreach I haven't received my medication after 5 weeks of them charging my card. Additionally, they are also not responsive. They take 3-5 days to respond with no solution. I gave them a 2 stars because the weightloss coach provided excellent nutritional tips. As of date they charged my card and I still haven't received my tirzepatide. Beware!! UPDATE--After making this review they expedited my medication. I received my medication and it works great!
Response from ZealthyDec 20, 2023
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've faced. We understand the importance of timely and reliable service, and we regret that we fell short of meeting your expectations. We want to assure you that we take your concerns seriously, and we are actively investigating the issues you've raised. Delays in medication delivery and unresponsiveness are certainly not the standard we aim to uphold, and we appreciate your patience as we work to resolve this matter promptly. In the meantime, we are grateful for your positive feedback regarding the weight loss coach and their nutritional tips. We understand the importance of providing a comprehensive and supportive experience, and we are committed to addressing the issues you've highlighted to enhance our overall service. I have personally messaged a provider regarding your refill should you wish to proceed.